• Job Description

  Req#: 328843

  Overview

  Position: Medical Front Office - Patient Service Specialist

  Location: Trafford, PA

  Type of Employment: Full-time

  Schedule: Weekdays (Hours Vary), 3 evenings per week

  Compensation: Starting at $14/hr pending experience

  When patients enter our outpatient physical therapy center in Trafford we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

  Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

  Check out the video below for additional insight into the work of our Patient Service Specialists!

  Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

  Qualifications

  Minimum:

  • High School Diploma or GED

  Preferred:

  • 1 Year Front Desk experience
  • Healthcare experience

  Additional Data

  Equal Opportunity Employer/including Disabled/Veterans

• About the company

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