• Job Description

  Req#: MEDIC010297

  Main Function: The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks.

  These tasks include but are not limited to:

  • Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing.
  • Actively support physicians & nurses & be an enthusiastic participant in departmental meetings and actively identify ways to improve processes & service to patients.
  • The MOA functions under the direct supervision of the Practitioners or Nurse Leader.
  • Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally.
  • Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
  • Actively guards the confidentiality of sensitive information including but not limited to the patients, staff and the health system.
  • Can successfully complete the Hospital orientation program and department specific orientation.
  • Lives the CARES values at all times.

  Required Job Specific Competencies:

  • Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
  • Demonstrates ability to develop & maintain a collaborative relationship with patients, families, coworkers & medical staff, management & other health system depts.
  • Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting. Demonstrates knowledge and principles of growth and development over a life span.
  • Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the practice are maintained at an efficient and effective level. Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
  • Has knowledge of health care insurance and understands major issues by carrier.
  • Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
  • Remains current with certification requirements if certified
  • The MOA must have abilities to work independently.
  • He/she is flexible and willing to travel to other Practices upon management request.
  • Actively guards the confidentiality of sensitive information.

  Qualifications:

  • High School Diploma required.
  • Active BLS certification required.
  • Medical secretarial experience required.
  • MOA experience required.
  • Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
  • Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed.
  • Ability to attain and maintain lab collection privileges once employed.
  • CMOA certification preferred
  • Strong EMR experience preferred.
  • Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

  Pay Range: $18.34 - $22.00

  Starting Pay: Based on experience

  Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Thompson Health, part of UR Medicine, is the parent corporation overseeing the operation of five affiliate healthcare organizations in Ontario, Livingston & and Services, F.F. Thompson Foundation & F.F.T. Senior Communities. With a respected medical st...

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