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Job Description
- Req#: A4814-24-0010?language=en&page=630&sort=publicationDateDesc
- Answering telephone calls and dealing with face to face enquiries.
- Politely greeting patients and visitors to the surgery.
- Scheduling appointments for patients.
- Checking patients in.
- Dealing with all requests in an efficient and courteous manner.
- Explaining the practice procedures to new patients.
- Accurately collecting information and personal details about patients.
- Updating the surgeries computer system with appointments and personal details.
- Receiving urine and blood samples and sending them off to hospital laboratories.
- Maintaining a clean reception and waiting area to show a professional image.
- Keeping the reception area and waiting area, notice boards and leaflet dispensers tidy and free from obstructions and clutter
- Any other tasks allocated by managers
- GCSE grade A to C in English and Maths
- 2nd Language
- Excellent communication skills
- Excellent IT Skills
- Customer service experience
- Systemone knowledge
- Previous GP reception experience
- GCSE grade A to C in English and Maths
- 2nd Language
- Excellent communication skills
- Excellent IT Skills
- Customer service experience
- Systemone knowledge
- Previous GP reception experience
Job summary
The Oaks Medical Centre is recruiting for a GP Receptionist open to full time or part time applicants.
As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times.
Main duties of the job
Reception
Other Tasks
About us
The Oaks Medical Centre is a busy and friendly GP surgery located in Great Barr and Streetly, committed to providing exceptional care to our community. We are currently looking for a dedicated and organised receptionist to join our team and play a crucial role in ensuring the smooth running of our practice.
Date posted
30 September 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
6 months
Working pattern
Flexible working
Reference number
A4814-24-0010
Job locations
199 Shady Lane
Birmingham
B44 9ER
Chester Road Doctors Surgery
119 Chester Road
Streetly
Sutton Coldfield
West Midlands
B742HE
Blackwood Health Centre
Blackwood Road
Sutton Coldfield
West Midlands
B743PL
Job descriptionJob description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Oaks Medical Centre
Address
199 Shady Lane
Birmingham
B44 9ER
Employer's website
Employer details
Employer name
The Oaks Medical Centre
Address
199 Shady Lane
Birmingham
B44 9ER
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.