NHS

Medical Receptionist


PayCompetitive
LocationBishop's Stortford/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A2125-25-0001?language=en&page=621&sort=publicationDateDesc

      Job summary

      Job description

      We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

      The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

      Main duties of the job

      Duties to include, but not limited to

      Booking appointments

      Answering calls

      Taking messages

      Printing prescriptions

      Generating pathology / xray forms

      Scanning / opening post

      Registering new patients

      Filing

      Secretarial administration / referrals

      Admin duties as required

      Opening & Closing premises in line with shift pattern

      Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!

      You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.

      Attendance at staff meetings / training may at times be in addition to your contracted hours.

      Hours of work:

      Role 1 is 38 hours

      Monday 8am - 6.30pm

      Tuesday 8am - 6.30pm

      Thursday 9am - 7.30pm

      Friday 8am - 6.30pm

      Role 2 is 28.5 hours

      Monday 8am - 6.30pm

      Wednesday 8am - 6.30pm

      Thursday 8am to 6.30pm

      Rate of Pay:£12.21 per hour

      Annual Leave:

      5.6 weeks annual leave inclusive of bank holidays

      Pension:

      Option to join NHS Pension scheme.

      If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply.

      Please see our website for further information about Helix Medical Centre www.helixmedicalcentre.co.uk

      If you are interested in this position, please attach a CV & covering letter along with details of your current notice period requirement.

      Following shortlisting, successful applicants will be contacted.

      About us

      We are a growing, family orientated training practice with a current list size of around 10,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern General Practice.

      We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with Allied Health professionals together with an expanding complement of ARRs staff including Physicians Associate, Clinical Pharmacist, Community Paramedic, Community Midwife, Health and Wellbeing Advisor, Care Co-ordinator, Social Prescribers and First contact physio, Dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix.

      Date posted

      25 April 2025

      Pay scheme

      Other

      Salary

      £12.21 an hour

      Contract

      Permanent

      Working pattern

      Part-time, Flexible working

      Reference number

      A2125-25-0001

      Job locations

      Herts and Essex Hospital

      Bishops Stortford

      CM23 5JH


      Job description

      Job responsibilities

      Job description

      We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

      The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

      Duties to include, but not limited to

      Booking appointments

      Answering calls

      Taking messages

      Printing prescriptions

      Generating pathology / xray forms

      Scanning / opening post

      Registering new patients

      Filing

      Secretarial administration / referrals

      Admin duties as required

      Opening & Closing premises in line with shift pattern

      Job description

      Job responsibilities

      Job description

      We are looking for experienced Receptionist / Administrators to join our friendly team. Previous experience within a busy GP Practice is essential, along with a good working knowledge of SystmOne clinical system / Accurx, so you are able to hit the ground running, supporting our team and patients.

      The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

      Duties to include, but not limited to

      Booking appointments

      Answering calls

      Taking messages

      Printing prescriptions

      Generating pathology / xray forms

      Scanning / opening post

      Registering new patients

      Filing

      Secretarial administration / referrals

      Admin duties as required

      Opening & Closing premises in line with shift pattern

      Person Specification

      Experience

      Essential

      • Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!
      • You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.
      • The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

      Desirable

      • Previous experience working in a medical environment
      • Previous experience working in a GP practice
      • Able to handle a fast paced environment
      • SystmOne Experience
      • Access to an NHS Smartcard
      Person Specification

      Experience

      Essential

      • Candidates must be able to work cohesively as part of a team and be capable of working in a fast paced and at times stressful environment. Positivity and a robust nature are a must!
      • You will be required to cover additional hours re staff holidays and sickness sometimes at short notice, which may include a later finish.
      • The ideal candidate must be confident, a quick learner, possess excellent communication and organisational skills, have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.

      Desirable

      • Previous experience working in a medical environment
      • Previous experience working in a GP practice
      • Able to handle a fast paced environment
      • SystmOne Experience
      • Access to an NHS Smartcard

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Helix Medical Centre

      Address

      Herts and Essex Hospital

      Bishops Stortford

      CM23 5JH


      Employer's website

      https://www.helixmedicalcentre.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Helix Medical Centre

      Address

      Herts and Essex Hospital

      Bishops Stortford

      CM23 5JH


      Employer's website

      https://www.helixmedicalcentre.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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