Medical Receptionist

Responsibilities

• Respect and maintain privacy and dignity of patients; assure confidentiality at all times in accordance with HIPAA regulations.
• Maintain efficient and professional telephone etiquette; transfer and handle calls as required.
• Document calls in patient chart. All phone calls to be returned the same day.
• Responsible for collecting, posting and managing account payments
• Responsible for submitting claims and follow up with insurance companies
• Prepares and submits clean claims to insurance companies electronically or on paper
• Answers questions from patients, office staff, medical staff and insurance companies as needed
• Identifies and resolves patient inquiries and concerns
• Prepares, reviews and sends or submits patient statements

Essential Skills

• Proficiency in Medent EMR.
• Ability to multitask and thrive in a fast-paced environment..

Additional Skills & Qualifications

• Experience in physical therapy or chiropractic settings is a plus.
• Preference for candidates with experience across specialties, less in primary care.
• Self-motivated, flexible, and open to feedback.
• Experience from multi-specialty practices is valued.

Work Environment

The position is in an office setting within a business park. Free parking is available on site. The shift is either 8:00am-4:30pm or 8:30am-5:00pm with a 30-minute unpaid lunch break daily. Employees may earn work-from-home days upon demonstrating the ability to work independently. The work environment is flexible, allowing for breaks and appointments as long as work hours are fulfilled, totaling 37.5 hours per week to be considered full-time. There are no evening hours.

Pay and Benefits

The pay range for this position is $41600.00 - $54000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Buffalo,NY.

Application Deadline

This position is anticipated to close on May 21, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.