• Job Description

  Req#: 519637

  OnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative full service mobile dermatology practice that prioritizes convenience and the experience for our patients. OnSpot delivers full-service dermatology care, utilizing a 40-foot state of the art mobile medical vehicles. We are at a different location each day, so the candidate has to be willing to travel.

  
  

  We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:
  
  Responsibilities:
  • Greet patients with a smile and upon their arrival to their appointment
  • Check patients in & out • Obtain and enter accurate demographic information
  • Gather and input correct and accurate insurance information for each patient
  • Process patient payments (co-pays, self-pay charges and purchased products)
  • Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff
  • Answer telephone promptly and in a polite and professional manner • Respond to voicemails in a timely manner
  • Answer questions and offer specific information about our mobile medical practice
  • Schedule or reschedule appointments for new patients and established patients in person and over the telephone
  • Ensure our patients are receiving patient care like no other
  
  Qualifications:
  • Minimum one year of experience in a medical office environment
  • Minimum one year front desk dermatology experience
  • Experience scheduling patients
  • Excellent verbal and written communication skills in a customer service environment
  • Proficient in use of computers and software programs
  • Ability to handle confidential and sensitive information
  • Must be detailed oriented and able to handle multi-tasks
  • Outgoing personality, able to interact and communicate with patients daily
  • Energetic phone presence
  
  Job Type: Full-time

• About the company

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