• Job Description

  Req#: A1164-25-0003?language=en&page=245&sort=publicationDateDesc

  Job summary

  We are currently seeking to appoint a Medical receptionist for 30 hours per week at our friendly, supportive practice, to provide a high level of quality care to our patients.

  Hours of work will be:

  Monday 08.00am-12.00pm

  Tuesday 08.00am-18.00pm

  Thursday 08.00am-18.30pm

  Friday 13.00pm -18.30pm

  As a forward-thinking and innovative practice, we require a similarly motivated and enthusiastic receptionist to join our team.

  Main duties of the job

  Main duties of the job

  Being a first point of contact for our patients, whether it be face to face or by the telephone, to offer support and guidance on choosing the right service at the right time.

  Dealing with administrative tasks behind the scenes, processing incoming documents from third parties, prescriptions, GP Requests and much more.

  About us

  About us

  The clinical team consists of five GP Partners, four Salaried GPs, four Practice Nurses, two HCAs and one Phlebotomist as well as the extended team of pharmacists, social prescribers and first contact practitioners. Who are all supported by a committed administrative and managerial team.

  Details

  Date posted

  21 May 2025

  Pay scheme

  Other

  Salary

  £12.25 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A1164-25-0003

  Job locations

  26 Smawthorne Lane

  Castleford

  West Yorkshire

  WF10 4EN

  
  

  Job description

  Job responsibilities

  Job Responsibilities

  GENERAL ADMINISTRATION

  • To have a thorough knowledge of all practice procedures
  • Pulling/filing notes for surgeries and updating as necessary
  • Processing and distributing incoming and outgoing mail
  • Filing and retrieving paperwork/correspondence, including filing to patient records
  • Computer data entry, processing and recording information in accordance with practice procedures
  • Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
  • Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

  RECEPTION

  • Receiving patients, consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Be able to cover all reception position as necessary
  • Taking messages and passing on information
  • Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.

  APPOINTMENT SYSTEM MANAGEMENT

  • Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
  • Monitor effectiveness of the system and report any problems or variations required.

  Deal with home visit requests, carefully noting all details

  Arrange transport to hospital appointments for housebound patients

  MEDICAL RECORDS MANAGEMENT

  • Ensure that all records accurately compiled in advance for each consulting session.
  • Retrieve and refile records as required, following records management processes.
  • Ensure correspondence, reports, results, etc., are filed in correct record.

  Processing repeat prescriptions in accordance with practice guidelines

  Handing completed repeat prescriptions to patient and checking names and address.

  CONSULTATION ROOM PREPARATIONS

  • Clearing and re-stocking of consulting rooms as required
  • Consulting rooms prepared in readiness for each consulting session.
  • Rooms are checked at the end of each consulting session and left tidy and secure.

  Job description

  Job responsibilities

  Job Responsibilities

  GENERAL ADMINISTRATION

  • To have a thorough knowledge of all practice procedures
  • Pulling/filing notes for surgeries and updating as necessary
  • Processing and distributing incoming and outgoing mail
  • Filing and retrieving paperwork/correspondence, including filing to patient records
  • Computer data entry, processing and recording information in accordance with practice procedures
  • Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
  • Cover sickness/annual leave and work reasonable overtime when required, including some weekends.

  RECEPTION

  • Receiving patients, consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Be able to cover all reception position as necessary
  • Taking messages and passing on information
  • Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone operational at the end of each day.

  APPOINTMENT SYSTEM MANAGEMENT

  • Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
  • Monitor effectiveness of the system and report any problems or variations required.

  Deal with home visit requests, carefully noting all details

  Arrange transport to hospital appointments for housebound patients

  MEDICAL RECORDS MANAGEMENT

  • Ensure that all records accurately compiled in advance for each consulting session.
  • Retrieve and refile records as required, following records management processes.
  • Ensure correspondence, reports, results, etc., are filed in correct record.

  Processing repeat prescriptions in accordance with practice guidelines

  Handing completed repeat prescriptions to patient and checking names and address.

  CONSULTATION ROOM PREPARATIONS

  • Clearing and re-stocking of consulting rooms as required
  • Consulting rooms prepared in readiness for each consulting session.
  • Rooms are checked at the end of each consulting session and left tidy and secure.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths
  • Experience of working within a busy reception team.

  Desirable

  • Experience of working in primary care

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths
  • Experience of working within a busy reception team.

  Desirable

  • Experience of working in primary care

  Employer details

  Employer name

  Henry Moore Clinic

  Address

  26 Smawthorne Lane

  Castleford

  West Yorkshire

  WF10 4EN

  
  

  Employer's website

  https://www.henrymooreclinic.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Henry Moore Clinic

  Address

  26 Smawthorne Lane

  Castleford

  West Yorkshire

  WF10 4EN

  
  

  Employer's website

  https://www.henrymooreclinic.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice