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Job Description
- Req#: A0894-25-0000?language=en&page=242&sort=publicationDateDesc
- GCSE in English and Maths Effective communication skills, both verbal and written
- Experience of working in a health care setting Knowledge of EMIS and other IT systems
- GCSE in English and Maths Effective communication skills, both verbal and written
- Experience of working in a health care setting Knowledge of EMIS and other IT systems
Job summary
We are looking for a motivated, enthusiastic, medical receptionist to join our reception team. Contracted hours would be 26.5 hours per week between 8am and 6.30pm- (set hours to be confirmed) plus the option of additional hours to cover staff absences.
Main duties of the job
Main duties are - meeting and greeting patients, booking patients in from triage, answering the telephone, processing prescription requests, registering new patients, deducting patients. The role includes a variety of admin tasks.
About us
Garden Lane Medical Centre is a busy Chester City Centre Practice with a friendly team of 7 doctors, 6 nurses, healthcare assistant, GP Assistant and phlebotomist. There is a large, extremely helpful team of administration staff.
Details
Date posted
21 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0894-25-0000
Job locations
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
Job descriptionJob description
Job responsibilities
Principle responsibilities
Open and prepare the surgery for start of day
Work to reception protocols and procedures
Reception and routing of patients on arrival
Make appointments using the booking system either face to face or on the telephone
Book patients in from Patchs triage
Book requests for home visits
Process all requests for repeat prescriptions
Complete actions received on EMIS tasks, Docman and Lab Test Due report
Produce letters to send to patients using templates where required
Add registrations for new patients onto EMIS and update patient information
Run reports for home visits, contacts and deductions
Process payments from card/cash/cheques making necessary book entries
Distribute incoming mail and prepare outgoing mail and transport to post office
Action emails received in the reception mailbox
Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms
Complete end of day checks
Job responsibilities
Principle responsibilities
Open and prepare the surgery for start of day
Work to reception protocols and procedures
Reception and routing of patients on arrival
Make appointments using the booking system either face to face or on the telephone
Book patients in from Patchs triage
Book requests for home visits
Process all requests for repeat prescriptions
Complete actions received on EMIS tasks, Docman and Lab Test Due report
Produce letters to send to patients using templates where required
Add registrations for new patients onto EMIS and update patient information
Run reports for home visits, contacts and deductions
Process payments from card/cash/cheques making necessary book entries
Distribute incoming mail and prepare outgoing mail and transport to post office
Action emails received in the reception mailbox
Maintain a tidy waiting room and reception area for incoming colleagues and replenish stocks in clinical rooms
Complete end of day checks
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Garden Lane Medical Centre
Address
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
Employer's website
https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)
Employer details
Employer name
Garden Lane Medical Centre
Address
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
Employer's website
https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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