NHS

Medical Receptionist


PayCompetitive
LocationChester/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A1609-24-0010?language=en&page=1319&sort=publicationDateDesc

      Job summary

      MEDICAL RECEPTIONIST

      to join our friendly and hard-working team at Lache Health Centre, Hawthorn Road, Chester.

      Hours required

      Monday 9.30 - 6.30pm

      Tuesday 8.15 - 5.15pm

      Wednesday 9-5pm

      Friday 12.30 - 6.30pm

      Main duties of the job

      We are seeking a multi-tasker, fast learner and team player. You must be organised with a pleasant telephone manner, be friendly but assertive and work well under pressure. The role includes general reception duties, call handling and medical record management. IT, keyboard skills, data entry skills plus knowledge of the clinical system EMIS Web would be advantageous but not essential

      About us

      We are a 3 partner GP practice situated on the outskirts of Chester City and south of the river.

      We have an experienced team of general practice staff across all disciplines.

      This position is a support role for the clinical team and will involve patient contact, call handling and admin tasks.

      Date posted

      04 December 2024

      Pay scheme

      Other

      Salary

      £11.44 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A1609-24-0010

      Job locations

      Hawthorn Road

      Chester

      CH4 8HX


      Hawthorn Road

      Chester

      CH4 8HX


      Job description

      Job responsibilities

      Job Title: Medical Receptionist

      Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice.

      Responsible to: Assistant Practice Manager

      The purpose of the role is to:

      Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

      Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

      Undertake a variety of administrative duties to assist in the smooth running of the practice

      Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

      Regular staff meetings are held and in-service training will be given.

      Job description

      Job responsibilities

      Job Title: Medical Receptionist

      Main purpose of the post: Part of a team responsible for the reception/administration in a 3 GP partner practice.

      Responsible to: Assistant Practice Manager

      The purpose of the role is to:

      Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

      Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

      Undertake a variety of administrative duties to assist in the smooth running of the practice

      Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

      Regular staff meetings are held and in-service training will be given.

      Person Specification

      Qualifications

      Essential

      • Educated to GCSE level.
      • Maths and English required.

      Desirable

      • Time served as a medical receptionist is desirable.

      Experience

      Essential

      • Previous experience of dealing with the general public is desirable.
      • Time served as a medical receptionist is desirable.

      Desirable

      • Primary Care experience

      Experience

      Essential

      • Previous experience of dealing with the general public is desirable.
      • Time served as a medical receptionist is desirable.

      Desirable

      • Primary Care experience
      Person Specification

      Qualifications

      Essential

      • Educated to GCSE level.
      • Maths and English required.

      Desirable

      • Time served as a medical receptionist is desirable.

      Experience

      Essential

      • Previous experience of dealing with the general public is desirable.
      • Time served as a medical receptionist is desirable.

      Desirable

      • Primary Care experience

      Experience

      Essential

      • Previous experience of dealing with the general public is desirable.
      • Time served as a medical receptionist is desirable.

      Desirable

      • Primary Care experience

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Lache Health Centre

      Address

      Hawthorn Road

      Chester

      CH4 8HX


      Employer's website

      https://www.lachehealth.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Lache Health Centre

      Address

      Hawthorn Road

      Chester

      CH4 8HX


      Employer's website

      https://www.lachehealth.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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