• Job Description

  Req#: 337602

  Overview

  SSM Health Physical Therapy - Outpatient Division

  Patient Service Specialist (PSS) - Float Split

  Entry level position -

  Pay starts at $19 per hour

  (Based on expereince)

  Full Time - 40 hours - Mileage reimbursement!***Coverage Locations Include: St Louis County and Surrounding Counties.***

  Monday/Wednesday- 10 Hour Days 7:30-6:30 @ St Charles Downtown

  T/TH/Friday- Remaining 20 hours Floating

  This role will travel to different clinics three days a week (20 hours) to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area.

  Monday/Wednesday - Hours are: 7:30a-6:30p OR 7a-6p OR 8a-7p - just depends on the clinics you are at

  A schedule of 20 floating hours will be sent to you on Fridays for the following Tuesday/Thursday/Friday.

  Our float positions travel to different clinics daily to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area. Some days you will be required to go to two clinics in one day. This position requires that you be flexible in scheduling, as your schedule may be changed day of.

  Our clinics are open Monday through Friday anywhere from 7/7:30am-6:30/7pm. We reimburse mileage anything after 40 miles for the day, as the average commute is 20 miles to work and 20 miles home - we cover anything after that! Must be willing to float/travel into St. Louis County and surrounding counties, including Jefferson county, St. Charles county, Warren county.

  Responsibilities

  This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

  Responsibilities

  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

  If you have experience in the below you could be a great candidate:

  • Office admin
  • Receptionist
  • Patient Service Representative
  • Health care
  • Medical field
  • Administrative Assistant
  • Patient Care Specialist
  • Front desk
  • Customer Service
  • Server
  • Retail
  • Hotel
  • Guest Services
  • Office Coordinator
  • Great work ethic

  Qualifications

  Minimum Qualifications

  • High School degree or diploma required
  • Driver's License
  • Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
  • Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

  Preferred Experience

  • One year in medical office setting that required multi tasking preferred
  • knowledge of health insurance preferred

  Additional Data

  *Generous benefits package including:

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • Excellent Orientation Program

  **We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!**

  **Equal Opportunity Employer including Disabled/Veterans

• About the company

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