• Job Description

  Req#: A1734-25-0003?language=en&page=267&sort=publicationDateDesc

  Job summary

  Paddock and Longwood Family Practice are looking for an enthusiastic, caring full time Medical Receptionist to join our dynamic, forward thinking medical team.

  Working Monday to Friday 8.30 - 7.00pm

  Main duties of the job

  Project a friendly and positive image to patients and other visitors either in person at the surgery or by telephone

  Assist patients in receiving the right care through care navigation at the right time and right service.

  Process patient information onto our computer system in a timely manner and accurately

  Building relationships with patients, work colleagues and outside agencies.

  About us

  We are a team of over 25 staff:

  Two site practice, one at Paddock and one at Longwood with 9000 patients

  4 GP Partners, 3 Nurses/Health Care Assistants and 12 admin team members. We are a training practice, for both GP registrars and medical students and work experience

  Rated " Good " at CQC 2022

  The team have a fantastic work ethic, working well together

  Free parking

  Join our NHS pension scheme

  Details

  Date posted

  25 June 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A1734-25-0003

  Job locations

  Speedwell Surgery

  1 Speedwell Street , Paddock

  Huddersfield

  West Yorkshire

  HD1 4TS

  
  

  Job description

  Job responsibilities

  Data entry onto clinical system, maintaining clinical rotas and administrative rotas

  Dealing with patients face to face when they attend the surgery

  Ensure patient records are up to date and all paperwork/scanning are filed correctly

  Registering new patients following surgery protocol

  Ensuring tasks and notifications are updated and actioned as required

  Be flexible

  To maintain the confidentiality of clinical information at all times

  To work within the requirements of the Data Protection Act

  To comply with practice policies, procedures and protocols

  Facilitate a welcoming atmosphere when patients/guest arrive for their appointments

  To answer the telephone and deal with patients queries and requests and direct call to the appropriate person

  To make appointments and direct patient to their GO

  Deal with request for repeat prescriptions

  To generally assist the doctors and practice manager when requested to do so .

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified.

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognise, the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources.

  Communication:

  The post-holder should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly.

  Job description

  Job responsibilities

  Data entry onto clinical system, maintaining clinical rotas and administrative rotas

  Dealing with patients face to face when they attend the surgery

  Ensure patient records are up to date and all paperwork/scanning are filed correctly

  Registering new patients following surgery protocol

  Ensuring tasks and notifications are updated and actioned as required

  Be flexible

  To maintain the confidentiality of clinical information at all times

  To work within the requirements of the Data Protection Act

  To comply with practice policies, procedures and protocols

  Facilitate a welcoming atmosphere when patients/guest arrive for their appointments

  To answer the telephone and deal with patients queries and requests and direct call to the appropriate person

  To make appointments and direct patient to their GO

  Deal with request for repeat prescriptions

  To generally assist the doctors and practice manager when requested to do so .

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified.

  Equality and Diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognise, the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional Development:

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources.

  Communication:

  The post-holder should recognise the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly.

  Person Specification

  Qualifications

  Essential

  • English and Maths A to C grade

  Desirable

  • Medical Receptionist: 1 year

  Person Specification

  Qualifications

  Essential

  • English and Maths A to C grade

  Desirable

  • Medical Receptionist: 1 year

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Paddock and Longwood Family Practice

  Address

  Speedwell Surgery

  1 Speedwell Street , Paddock

  Huddersfield

  West Yorkshire

  HD1 4TS

  
  

  Employer's website

  https://www.paddockandlongwoodfamilypractice.nhs.uk/home/ (Opens in a new tab)

  Employer details

  Employer name

  Paddock and Longwood Family Practice

  Address

  Speedwell Surgery

  1 Speedwell Street , Paddock

  Huddersfield

  West Yorkshire

  HD1 4TS

  
  

  Employer's website

  https://www.paddockandlongwoodfamilypractice.nhs.uk/home/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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