• Job Description

  Req#: A2886-24-0002?language=en&page=130&sort=publicationDateDesc

  Job summary

  We are a friendly NHS GP Practice in Vauxhall area (with three sisters practices Grays Inn Medical Practice in Central London, Deleham Gardens Surgery and Fortune Green Practice in North London).

  We are looking for an enthusiastic, hard working full-time medical receptionist/admin to join our friendly practice team.

  Main duties of the job

  You must have an excellent telephone manner, IT skills and be able to work under pressure and complete tasks efficiently.

  About us

  We are a team of friendly people who are supportive and caring of each other.

  We are a patient centered practice with a good work ethic, being considerate and understanding of our patients' needs to deliver high quality services.

  We look forward to expanding our team.

  Date posted

  11 March 2024

  Pay scheme

  Other

  Salary

  £12.50 an hour plus bonus scheme

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A2886-24-0002

  Job locations

  8 Jonathan Street

  London

  SE11 5NH

  
  

  Grays Inn Medical Practice

  77 Gray's Inn Road

  London

  WC1X 8TS

  
  

  Job description

  Job responsibilities

  Job Responsibilities:

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
  • Deal with general enquiries, explain procedures and make new and follow-up appointments
  • Using your own judgement and communication skills ensure that patients with no prior appointments but who need urgent consultations are seen in a logical and non-disruptive manner.
  • Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Enter requests for home visits, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
  • Action repeat prescription and Med3 requests and ensure that they are ready for collection by the patient within 48 hours or as advised.
  • Advise patients of relevant charges for private (Non general medical services) services.
  • Enter patient information on the computer as required.
  • Patient notes and correspondence:

  -Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to

  -Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

  -Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.

  • Premises:

  -Open up premises at the start of the day when first to arrive, make all necessary preparations to receive patients.

  • Undertake any other additional duties appropriate to the post as requested by the Partners or the Management team.
  • Ensure all new registrations are entered onto the database.

  Job description

  Job responsibilities

  Job Responsibilities:

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
  • Deal with general enquiries, explain procedures and make new and follow-up appointments
  • Using your own judgement and communication skills ensure that patients with no prior appointments but who need urgent consultations are seen in a logical and non-disruptive manner.
  • Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Enter requests for home visits, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
  • Action repeat prescription and Med3 requests and ensure that they are ready for collection by the patient within 48 hours or as advised.
  • Advise patients of relevant charges for private (Non general medical services) services.
  • Enter patient information on the computer as required.
  • Patient notes and correspondence:

  -Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to

  -Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

  -Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.

  • Premises:

  -Open up premises at the start of the day when first to arrive, make all necessary preparations to receive patients.

  • Undertake any other additional duties appropriate to the post as requested by the Partners or the Management team.
  • Ensure all new registrations are entered onto the database.

  Person Specification

  Experience

  Essential

  • Experience of working with general public
  • Experience of administrative duties

  Desirable

  • Experience of working in a healthcare setting or primary care
  • Experience of working with clinical system(s)

  Person Specification

  Experience

  Essential

  • Experience of working with general public
  • Experience of administrative duties

  Desirable

  • Experience of working in a healthcare setting or primary care
  • Experience of working with clinical system(s)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Vauxhall Surgery

  Address

  8 Jonathan Street

  London

  SE11 5NH

  
  

  Employer's website

  http://vauxhallsurgery.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Vauxhall Surgery

  Address

  8 Jonathan Street

  London

  SE11 5NH

  
  

  Employer's website

  http://vauxhallsurgery.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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