American Family Care

Medical Receptionist

New

PayCompetitive
LocationMontgomery/Alabama
Employment typeFull-Time

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  • Job Description

      Req#: 3007416
      Benefits/Perks
      • 3- and 4-day work weeks
      • Some weekends and holidays required
      • Full-time benefits including matching 401(k)
      • Flexible Scheduling
      • Incentive Plans
      • Growth Opportunities

      Job Summary
      Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.


      Responsibilities
      • Greet patients with great customer service
      • Answer phone calls and patient questions in a friendly and helpful tone
      • Provide patients with initial paperwork and obtain copies of insurance and identification cards.
      • Register patients, update patient records, and verify insurance accurately and timely
      • Follow company procedures related to workers’ compensation and occupational medicine patients
      • Determine, collect, and process patient payments and address collection and billing issues
      • Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
      • Assist patients with follow-up appointments, and fulfill medical documentation requests
      • Balance daily patient charges (cash, check, credit cards) against system reports

      Qualifications
      • High School Diploma or GED required
      • Previous medical office experience preferred

  • About the company

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