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Job Description
- Req#: A4337-25-0001?language=en&page=12&sort=publicationDateDesc
- To have a thorough knowledge of all practice procedures
- To work in accordance with written policies and protocols
- Filing and scanning post
- Faxing and photocopying as requested
- Receiving patients into the surgery
- Handling completed repeat prescriptions to patient and checking names and address
- Being able to cover all reception positions as necessary
- The processing of all appointment requests for appointments both on the day and appointments for the future
- Dealing with patients on the telephone and in person
- Dealing with visit requests and general enquiries coming into the surgery
- Processing patient arrival at the surgery
- Dealing with specific appointments, i.e. medicals, meetings etc
- The general administration and working of the appointments system
- The clinical system used in the practice is EMIS Web
- You will be dealing with registration of new patients, computer data entry and medical records
- Processing change of address and patient demographics
- Processing repeat and acute prescriptions in accordance with practice guidelines and after appropriate training
- Test results and the processing of tasks within the clinical laboratory reports coming into the practiceThe summarising of patient notes onto the computer, after appropriate training.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- To have a thorough knowledge of all practice procedures
- To work in accordance with written policies and protocols
- Filing and scanning post
- Faxing and photocopying as requested
- Receiving patients into the surgery
- Handling completed repeat prescriptions to patient and checking names and address
- Being able to cover all reception positions as necessary
- The processing of all appointment requests for appointments both on the day and appointments for the future
- Dealing with patients on the telephone and in person
- Dealing with visit requests and general enquiries coming into the surgery
- Processing patient arrival at the surgery
- Dealing with specific appointments, i.e. medicals, meetings etc
- The general administration and working of the appointments system
- The clinical system used in the practice is EMIS Web
- You will be dealing with registration of new patients, computer data entry and medical records
- Processing change of address and patient demographics
- Processing repeat and acute prescriptions in accordance with practice guidelines and after appropriate training
- Test results and the processing of tasks within the clinical laboratory reports coming into the practiceThe summarising of patient notes onto the computer, after appropriate training.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Minimum of 1 year NHS experience
- Experience of working in Primary care or GP Practice.
- Minimum of 1 year NHS experience
- Experience of working in Primary care or GP Practice.
- Minimum of 1 year NHS experience
- Experience of working in Primary care or GP Practice.
- Minimum of 1 year NHS experience
- Experience of working in Primary care or GP Practice.
Job summary
The Oak Gables Partnership is a forward thinking practice. We would welcome a candidate who has an interest and vision for service development in the ever evolving NHS. The successful candidate will provide general assistance to the patients of the Practice and visitors to the Practice, and project a positive and friendly image, either in person or by telephone.
We have recently moved into a purpose built medical centre and we now want to expand our team to further develop the Practice.
Main duties of the job
To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. This will include making appointments, processing prescriptions and assisting patients with problems, queries & resolutions. To work as part of a team in achieving patient and staff satisfaction.
About us
The Practice has 8 GP's and 1 GP trainee.
The nursing team is made up of 1 Practice Nurse, an Assistant Practitioner, a Health Care Assistant and a Phlebotomist.
We have a reception and data team who provide a wealth of knowledge to patients and colleagues.
We all strive to work together to achieve job satisfaction for staff and excellent customer service for patients.
Date posted
22 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience £11.50 - £12.10 per hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4337-25-0001
Job locations
Shaw Crompton Medical Centre
Westway
Shaw
Oldham
OL2 8BF
Job descriptionJob description
Job responsibilities
Job Responsibilities:
Administration
The above list is not exhaustive and there will be many more duties expected of the receptionist to ensure the daily smooth running of the practice at all times.
The applicant must be flexible in their approach to working patterns, and may be required to work at different times of the day, to cover holidays and sickness. Notice will be given of the change of working hours where possible.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Job responsibilities
Job Responsibilities:
Administration
The above list is not exhaustive and there will be many more duties expected of the receptionist to ensure the daily smooth running of the practice at all times.
The applicant must be flexible in their approach to working patterns, and may be required to work at different times of the day, to cover holidays and sickness. Notice will be given of the change of working hours where possible.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Experience
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Oak Gables Partnership
Address
Shaw Crompton Medical Centre
Westway
Shaw
Oldham
OL2 8BF
Employer's website
https://www.theoakgablespartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Oak Gables Partnership
Address
Shaw Crompton Medical Centre
Westway
Shaw
Oldham
OL2 8BF
Employer's website
https://www.theoakgablespartnership.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.