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Job Description
- Req#: A4859-25-0003?language=en&page=77&sort=publicationDateDesc
- Excellent computer Skills
- Excellent spoken and written English
- Dealing with the Public
- The right to work in the UK
- Experience working in the NHS
- Experience working in an office environment
- Excellent computer Skills
- Excellent spoken and written English
- Dealing with the Public
- The right to work in the UK
- Experience working in the NHS
- Experience working in an office environment
Job summary
We are looking for a team player who can work within our professional team of clinical and clerical staff helping to provide the best medical service we can for our patients
Main duties of the job
Main Purpose of post:
Provide a point of contact for patients and act as a focal point of communication between patients, doctors and other primary care staff.
Main duties and responsibilities:
1 Book appointments for patients both over the telephone and for patients presenting at the surgery.
2 Receive patients arriving at the surgery for appointments and deal with any queries.
3 Answer telephone enquiries and record messages from various sources for the information of the clinical team.
4 Generate computerised repeat prescriptions to be signed by the GP.
5 Accurately take details of acute prescriptions requested by patients.
6 Take part in any statutory training in person and on-line.
7 Attend practice team meetings.
8 Maintain medical records and filing system.
9 Ensure contents of handheld medical records are in chronological order.
10 Secure Emailing, photocopying and scanning of documents.
11 Assist in data input of patient records.
12 Add clinical information in patients electronic notes as advised by the clinician.
13 Ensure that any action required from hospital letters or clinical results are dealt with efficiently or passed onto an appropriate member of staff.
14 Work as a Team Member and adhere to the protocols of the surgery.
15 Always ensure patient confidentiality.
Abide by practice policies and procedures
About us
At Woodlands we have a large patient list of around 15.000 patients. We have a compliment of staff from GP partners, Managerial staff, salaried GP's, paramedic, advanced nurse practitioner, Lead Nurse, practice nurses, health care assistants. nursing associate, GP assistants, long term condition coordinator's, medical receptionists and medical secretaries, with additional staff such as clinical pharmacist, Counsellor and MSK first contact practioner.
We are hard working and supportive of all staff in the roles they play within our team
Details
Date posted
10 July 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A4859-25-0003
Job locations
Chadderton Town Health Centre
Middleton Road
Chadderton
Oldham
OL9 0LH
South Chadderton Health Centre
Eaves Lane
Oldham
Lancashire
OL9 8RG
Job descriptionJob description
Job responsibilities
Main Purpose of post:
Provide a point of contact for patients and act as a focal point of communication between patients, doctors and other primary care staff.
Able to provide cover for staff holidays and sickness absence, this may be at short notice.
Main duties and responsibilities:
1 Book appointments for patients both over the telephone and for patients presenting at the surgery.
2 Receive patients arriving at the surgery for appointments and deal with any queries.
3 Answer telephone enquiries and record messages from various sources for the information of the clinical team.
4 Generate computerised repeat prescriptions to be signed by the GP.
5 Accurately take details of acute prescriptions requested by patients.
6 Take part in any statutory training in person and on-line.
7 Attend practice team meetings.
8 Maintain medical records and filing system.
9 Ensure contents of handheld medical records are in chronological order.
10 Secure Emailing, photocopying and scanning of documents.
11 Assist in data input of patient records.
12 Add clinical information in patients electronic notes as advised by the clinician.
13 Ensure that any action required from hospital letters or clinical results are dealt with efficiently or passed onto an appropriate member of staff.
14 Work as a Team Member and adhere to the protocols of the surgery.
15 Always ensure patient confidentiality.
16 Ensure that GP consulting rooms are prepared for GPs and Locum doctors when necessary.
17 Ensure the reception area is tidy and clear of any hazards.
18 Any other delegated duties considered appropriate to the post.
19 Safeguarding
All staff who encounter children must be aware of the practice policy for child protection. In this policy, as in the Children Act 1989/2004, a child is anyone who has not yet reached their 18th birthday. Children therefore refers to both children and young people.
All staff who encounter vulnerable adults must be aware of the practice policy for safeguarding vulnerable adults. For the purpose of this policy a vulnerable adult is any person over the age of 18 years who is unable to take care of themselves or protect themselves from harm, crime, neglect or abuse.
20 Policies and procedures - You are required to abide by all the practice policies and procedures, ensuring you review and understand any policy or procedure updates.
Job responsibilities
Main Purpose of post:
Provide a point of contact for patients and act as a focal point of communication between patients, doctors and other primary care staff.
Able to provide cover for staff holidays and sickness absence, this may be at short notice.
Main duties and responsibilities:
1 Book appointments for patients both over the telephone and for patients presenting at the surgery.
2 Receive patients arriving at the surgery for appointments and deal with any queries.
3 Answer telephone enquiries and record messages from various sources for the information of the clinical team.
4 Generate computerised repeat prescriptions to be signed by the GP.
5 Accurately take details of acute prescriptions requested by patients.
6 Take part in any statutory training in person and on-line.
7 Attend practice team meetings.
8 Maintain medical records and filing system.
9 Ensure contents of handheld medical records are in chronological order.
10 Secure Emailing, photocopying and scanning of documents.
11 Assist in data input of patient records.
12 Add clinical information in patients electronic notes as advised by the clinician.
13 Ensure that any action required from hospital letters or clinical results are dealt with efficiently or passed onto an appropriate member of staff.
14 Work as a Team Member and adhere to the protocols of the surgery.
15 Always ensure patient confidentiality.
16 Ensure that GP consulting rooms are prepared for GPs and Locum doctors when necessary.
17 Ensure the reception area is tidy and clear of any hazards.
18 Any other delegated duties considered appropriate to the post.
19 Safeguarding
All staff who encounter children must be aware of the practice policy for child protection. In this policy, as in the Children Act 1989/2004, a child is anyone who has not yet reached their 18th birthday. Children therefore refers to both children and young people.
All staff who encounter vulnerable adults must be aware of the practice policy for safeguarding vulnerable adults. For the purpose of this policy a vulnerable adult is any person over the age of 18 years who is unable to take care of themselves or protect themselves from harm, crime, neglect or abuse.
20 Policies and procedures - You are required to abide by all the practice policies and procedures, ensuring you review and understand any policy or procedure updates.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Woodlands Medical Practice
Address
Chadderton Town Health Centre
Middleton Road
Chadderton
Oldham
OL9 0LH
Employer's website
https://www.woodlandsmedicalpractice.com/ (Opens in a new tab)
Employer details
Employer name
Woodlands Medical Practice
Address
Chadderton Town Health Centre
Middleton Road
Chadderton
Oldham
OL9 0LH
Employer's website
https://www.woodlandsmedicalpractice.com/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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