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Job Description
- Req#: B0212-25-0019?language=en&page=84&sort=publicationDateDesc
- Experience working with the public / customer service
- Experience working in a GP practice / NHS receptionist role
- Experience working with the public / customer service
- Experience working in a GP practice / NHS receptionist role
Job summary
Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. This role offers 20hours per week.
Main duties of the job
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.
About us
Hope Citadel is a primary care provider with a heart for deprived communities. We run 11 doctors practices, mainly in Oldham and Rochdale, and employ over 200 staff.
We started 15 years ago by a passionate group of people looking to reverse the inverse care law by providing quality healthcare in areas of deprivation. This still underpins why we do what we do to make the invisible, visible. Our staff are driven by social justice, by compassion, and by a drive to see real change in the communities they live and work in
Primary care is not an easy space to work in, and that is exacerbated in areas of deprivation. In order to provide the best service to patients, it is vital that our culture and our processes are aligned. We prioritise maintaining high healthcare outcomes, but know that in order to do this, we need to be an employer of choice and look after our staff well. We do this by making commitments such as being a Real Living Wage employer, running mentoring and learning and development opportunities, and finding space to socialise and have fun together.
Details
Date posted
06 May 2025
Pay scheme
Other
Salary
£12.60 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
B0212-25-0019
Job locations
John Street Medical Practice
1 John Street
Oldham
OL8 1DF
Job descriptionJob description
Job responsibilities
Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.
Job responsibilities
Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.
The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will be ok with computers and brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred but not essential.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
John Street Medical Practice
1 John Street
Oldham
OL8 1DF
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
Employer details
Employer name
Hope Citadel Healthcare CIC
Address
John Street Medical Practice
1 John Street
Oldham
OL8 1DF
Employer's website
http://www.hopecitadel.org.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.