NHS

Medical Receptionist


PayCompetitive
LocationRedhill/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A5303-25-0002?language=en&page=304&sort=publicationDateDesc

      Job summary

      Friendly GP practice in Redhill. Looking for a medical receptionist to join our team.

      Excellent customer service essential.

      Main duties of the job

      To assist in the efficient running of the practice. Providing support to Doctors, Nurses and Practice Manager in providing a high level of patient care to the practice population.

      About us

      We are a high achieving practice based on one site with approximately 10,500 patients, operating personal patient lists.

      Our clinical team includes a clinical pharmacist, pharmacy technicians, first contact practitioners, mental health workers, nurses and HCAs.

      We are part of the Redhill Phoenix PCN.

      Use Emis Web, Docman 10, AccuRx amongst other packages and we are on Windows 10.

      Details

      Date posted

      03 June 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      A5303-25-0002

      Job locations

      Woodlands Surgery

      5 Woodlands Road

      Redhill

      Surrey

      RH1 6EY


      Job description

      Job responsibilities

      1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room

      2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager

      3. Checking emails and processing tasks and workflow and Footfall

      4. Shredding when needed

      5. Extract and file patient Lloyd-George notes when required

      6. Undertake any training and attend staff meetings as required such as basic life support training

      7. Scan letters into patients electronic records

      8. Deal with payments from patients

      9. Opening post

      10. Dealing with deliveries

      11. Take patients height and weight as requested by Doctor

      12. Provide a friendly and efficient service to patients, doctors and colleagues

      13. Tidy chairs etc in both waiting rooms at end of surgery

      14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system

      15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager

      Job description

      Job responsibilities

      1. Open premises; prepare to receive patients at the published opening time. This includes restoring telephone services and turning on computers in appropriate room

      2. Deal with telephone and face to face requests for appointments, home visits, enquiries for test results and record relevant messages for clinicians and practice manager

      3. Checking emails and processing tasks and workflow and Footfall

      4. Shredding when needed

      5. Extract and file patient Lloyd-George notes when required

      6. Undertake any training and attend staff meetings as required such as basic life support training

      7. Scan letters into patients electronic records

      8. Deal with payments from patients

      9. Opening post

      10. Dealing with deliveries

      11. Take patients height and weight as requested by Doctor

      12. Provide a friendly and efficient service to patients, doctors and colleagues

      13. Tidy chairs etc in both waiting rooms at end of surgery

      14. Check that all lights, computers and equipment are turned off in all rooms before leaving the building and set the alarm system

      15. Undertake any other reasonable duty that may be required and agreed with the GP Partners and Practice Manager

      Person Specification

      Qualifications

      Essential

      • n/a

      Desirable

      • n/a
      Person Specification

      Qualifications

      Essential

      • n/a

      Desirable

      • n/a

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Woodlands Surgery

      Address

      Woodlands Surgery

      5 Woodlands Road

      Redhill

      Surrey

      RH1 6EY


      Employer's website

      https://woodlandssurgery-redhill.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Woodlands Surgery

      Address

      Woodlands Surgery

      5 Woodlands Road

      Redhill

      Surrey

      RH1 6EY


      Employer's website

      https://woodlandssurgery-redhill.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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