Company Description

Established Dermatology practice in Roseville is seeking an experienced and professional individual to join our team as a receptionist. This is an extremely busy, multiple provider practice that provides medical and cosmetic services. Medical front office experience REQUIRED!!

Job Description

The Dermatology Receptionist serves as the first point of contact for patients in a dermatology practice, providing exceptional customer service and administrative support. This role involves managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front desk.

Key Responsibilities:

• Patient Interaction:
  • Greet patients and visitors warmly upon arrival.
  • Answer phone calls promptly, addressing inquiries and providing information about services, procedures, and policies.
  • Schedule and confirm patient appointments, including follow-ups and referrals.
• Administrative Tasks:
  • Maintain accurate patient records and ensure they are updated in the electronic medical records (EMR) system.
  • Process patient intake forms and collect necessary insurance information and payments.
  • Assist with insurance verification and handle billing inquiries.
• Office Management:
  • Maintain a clean and organized reception area and waiting room.
  • Coordinate with clinical staff to ensure timely patient flow and communication.
• Communication:
  • Communicate effectively with patients, physicians, and team members.
  • Handle any patient concerns or complaints professionally and escalate issues when necessary.
• Team Collaboration:
  • Work collaboratively with medical assistants and healthcare providers to support patient care.
  • Participate in team meetings and contribute to the overall efficiency of the practice.

Qualifications

• Education:
  • High school diploma or equivalent; additional training in medical administration is a plus.
• Experience:
  • Prior experience in a medical office setting REQUIRED.
  • Pay rate starting at $21/hr
• Skills:
  • Strong interpersonal and communication skills.
  • Excellent organizational skills with attention to detail.
  • Proficient in electronic medical records (EMR) systems and Microsoft Office Suite.
  • Ability to multitask in a fast-paced environment.

Physical Requirements:

• Ability to sit for extended periods.
• Capacity to lift and carry office supplies as needed.

Work Environment:

• Fast-paced clinical setting focused on patient care and satisfaction.
• Interaction with a diverse patient population.

Additional Information

All your information will be kept confidential according to EEO guidelines.