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Job Description
- Req#: A2046-25-0001?language=en&page=54&sort=publicationDateDesc
- Previous experience of working as a Medical Receptionist in a GP Practice
- Experience in using SystmOne and Accurx
- GCSE grade A to C in English and Maths
- Qualified to NVQ level 2 in Customer Service
- Previous experience of working as a Medical Receptionist in a GP Practice
- Experience in using SystmOne and Accurx
- GCSE grade A to C in English and Maths
- Qualified to NVQ level 2 in Customer Service
Job summary
We currently have a vacancy for a Medical Receptionist. The role, though rewarding, will also be busy therefore the successful applicant must be able to remain calm in a fast-paced environment and have excellent customer service and problem-solving skills. We are looking for someone who is flexible and is willing to go above and beyond within their role. We are a friendly and welcoming team who strive for high standards of patient care.
Previous experience as a Medical Receptionist is essential. Experience working on clinical computerised systems, particularly SystmOne and using AccuRx is also desirable.
The role is a set half day shift pattern, Monday to Friday with a mix of shifts being either 8am to 1.30pm or 1pm to 6.30pm. The successful applicant must be able to cover both of these shift patterns. The total hours for the role per week are 27.5.
The vacancy may close earlier if sufficient applications are received.
Main duties of the job
To provide a high standard of Reception service to our patients, including dealing with enquiries promptly, efficiently, and courteously.
About us
You will be joining a friendly and forward thinking GP Practice. Our current patient population is over 10,500 and we have five General Practitioners plus a wide range of clinical and administrative staff.The successful candidate will receive ongoing training and will work within a team of ten receptionists.
Details
Date posted
18 July 2025
Pay scheme
Other
Salary
£12.60 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2046-25-0001
Job locations
1 Orchid Rise
Scunthorpe
DN15 7AN
Job descriptionJob description
Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information including prescription requests, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Job responsibilities
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information including prescription requests, and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Church Lane Medical Centre
Address
1 Orchid Rise
Scunthorpe
DN15 7AN
Employer's website
https://www.churchlanemcscunthorpe.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Church Lane Medical Centre
Address
1 Orchid Rise
Scunthorpe
DN15 7AN
Employer's website
https://www.churchlanemcscunthorpe.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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