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Job Description
- Req#: A5499-25-0006?language=en&page=284&sort=publicationDateDesc
- Excellent customer service and problem solving skills
- Previous experience in working in a GP Practice
- Knowledge of SystmOne - clinical system
- Excellent customer service and problem solving skills
- Previous experience in working in a GP Practice
- Knowledge of SystmOne - clinical system
Job summary
We are a small GP Practice based in S2 and we have approximately 4000 patients.
We are looking for a flexible and enthusiastic Receptionist to join our friendly team.
This will be for 25 hours per week, plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 830-6pm when required.
Main duties of the job
The successful applicant should have excellent customer service skills and be flexible to cover their share of holiday and sickness when required.
General Practice experience is preferred but not essential as full training will be provided to the successful candidate.
The post is subject to the receipt of satisfactory references and DBS check.
About us
We are a small GP Practice based in S2 and we have approximately 4000 patients.
You will be joining an existing Reception team consisting of four Receptionists.
Details
Date posted
20 August 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
A5499-25-0006
Job locations
Norfolk Park Health Centre
227 Park Grange Road
Sheffield
S2 3TA
Job descriptionJob description
Job responsibilities
Summary of Role
To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled.
Reception Duties
Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff.
Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries.
Acknowledge and arrange Patient appointments.
Process prescription requests
Handle in-person/telephone enquiries
Liaise with GPs and Practice staff regarding patient issues.
Liaise with Hospitals re patient blood results/queries etc
Update computer and manual records, as necessary
Open, stamp and distribute the Internal Post by scanning onto SystmOne
Provide cover for other Reception staff when necessary.
Other duties within the scope of the role as may be agreed from time to time.
Job responsibilities
Summary of Role
To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently, and courteously handled.
Reception Duties
Be responsible for the opening and closing of the premises in the morning and evenings, including setting the alarm system, with the other members of staff.
Monitor Reception and Waiting Room areas, including making patients aware of late running surgeries.
Acknowledge and arrange Patient appointments.
Process prescription requests
Handle in-person/telephone enquiries
Liaise with GPs and Practice staff regarding patient issues.
Liaise with Hospitals re patient blood results/queries etc
Update computer and manual records, as necessary
Open, stamp and distribute the Internal Post by scanning onto SystmOne
Provide cover for other Reception staff when necessary.
Other duties within the scope of the role as may be agreed from time to time.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norfolk Park Medical Practice
Address
Norfolk Park Health Centre
227 Park Grange Road
Sheffield
S2 3TA
Employer's website
http://www.norfolkparkmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk Park Medical Practice
Address
Norfolk Park Health Centre
227 Park Grange Road
Sheffield
S2 3TA
Employer's website
http://www.norfolkparkmedicalpractice.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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