NHS

Medical Receptionist


PayCompetitive
LocationStroud/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A3648-25-0000?language=en&page=21&sort=publicationDateDesc

      Job summary

      Beeches Green Surgery is looking for a Medical receptionist to join their friendly and hardworking team.

      The ideal candidate will have excellent customer service and communication skills and will work as part of a team. Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.

      We require someone who is reliable and flexible to cover holidays and sickness when needed.

      For an informal discussion or visit please contact the Practice Manager, Rebekah Bircher on 01453 763980.

      Main duties of the job

      Administrative:

      • To have a thorough knowledge of all Practice procedure
      • To work in accordance with written protocols
      • Pulling/filing of notes as necessary

      • Filing post in medical records
      • Photocopying /scanning

      Reception

      • Open and close the practice according to Practice procedures
      • Book, cancel or amend appointments for patients
      • Handle prescription requests in accordance with Practice protocol
      • Deal with patient enquiries
      • Take messages and enter information on appropriate systems
      • Deal with test results
      • Maintain stationary stocks in reception and GP consultation rooms
      • Ensure reception area is clean and tidy

      Information Technology

      • Registration of new patients computer data entry and medical records
      • Process change of address
      • Registration of patients for online services

      Telephone

      • Have a working knowledge of the telephone system
      • Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team

      Other Tasks

      • General clerical or administrative duties as required

      About us

      Beeches Green Surgery is a friendly, busy practice in the heart of Stroud. The reception team is integral to the day to day running of the practice.

      Details

      Date posted

      30 May 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A3648-25-0000

      Job locations

      Beeches Green

      Stroud

      Gloucestershire

      GL5 4BH


      Job description

      Job responsibilities

      Job Responsibilities

      Administrative:

      • To have a thorough knowledge of all Practice procedures
      • To work in accordance with written protocols
      • Pulling/filing of notes as necessary
      • Filing post in medical records
      • Fax and photocopy as requested

      Reception

      • Open and close the practice according to Practice procedures
      • Book, cancel or amend appointments for patients
      • Handle prescription requests in accordance with Practice protocol
      • Deal with patient enquiries
      • Take messages and enter information onto appropriate systems
      • Deal with test results
      • Maintain stationary stocks in reception and GP consultation rooms
      • Ensure reception area is clean and tidy

      Information Technology

      • Registration of new patients – computer data entry and medical records
      • Process change of address
      • Registration of patients for online services

      Telephone

      • have a working knowledge of the telephone system
      • Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team

      Other Tasks

      • general clerical or administrative duties as required

      The job description is not an exhaustive list of duties. Receptionists are required to be adaptable and willing to undertake a wide range of duties within the practice. The job description will be reviewed and updated on a regular basis to ensure the business needs of the Practice are met.

      Job description

      Job responsibilities

      Job Responsibilities

      Administrative:

      • To have a thorough knowledge of all Practice procedures
      • To work in accordance with written protocols
      • Pulling/filing of notes as necessary
      • Filing post in medical records
      • Fax and photocopy as requested

      Reception

      • Open and close the practice according to Practice procedures
      • Book, cancel or amend appointments for patients
      • Handle prescription requests in accordance with Practice protocol
      • Deal with patient enquiries
      • Take messages and enter information onto appropriate systems
      • Deal with test results
      • Maintain stationary stocks in reception and GP consultation rooms
      • Ensure reception area is clean and tidy

      Information Technology

      • Registration of new patients – computer data entry and medical records
      • Process change of address
      • Registration of patients for online services

      Telephone

      • have a working knowledge of the telephone system
      • Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team

      Other Tasks

      • general clerical or administrative duties as required

      The job description is not an exhaustive list of duties. Receptionists are required to be adaptable and willing to undertake a wide range of duties within the practice. The job description will be reviewed and updated on a regular basis to ensure the business needs of the Practice are met.

      Person Specification

      Experience

      Essential

      • Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.

      Qualifications

      Essential

      • GCSE grade A to C in English and Maths or equivalent
      Person Specification

      Experience

      Essential

      • Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.

      Qualifications

      Essential

      • GCSE grade A to C in English and Maths or equivalent

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Beeches Green Surgery

      Address

      Beeches Green

      Stroud

      Gloucestershire

      GL5 4BH


      Employer's website

      https://www.beechesgreensurgery.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Beeches Green Surgery

      Address

      Beeches Green

      Stroud

      Gloucestershire

      GL5 4BH


      Employer's website

      https://www.beechesgreensurgery.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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