• Job Description

  Req#: A0465-25-0003?language=en&page=96&sort=publicationDateDesc

  Job summary

  We are looking for a Medical Receptionist to join our friendly, hardworking team The position is 16 hours per week, worked over 2 days between the hours of 08:00-6:30pm, on a set rota. Successful applicants are expected to be flexible to provide cover for annual leave.

  Main duties of the job

  We are looking for somebody who has a polite telephone manner, good IT skills and experience in a busy customer care environment. The ideal candidates will have reception and/or administrational experience as well as excellent customer service and communication skills and be able to work as part of a team. Previous experience of working in a GP Practice with EMIS is desirable but not essential as training will be given.

  About us

  We are a friendly, organised, well established 4 Partner Practice, with 3 Salaried GPs, 4 Practice Nurses and 2 Health Care Assistants. We are located in a modern purpose-built premises, serving the Wallasey area. We are always striving to improve the care that we offer and build a strong highly skilled team to deliver this care.

  We are also part of the North Coast Alliance Primary Care Network which has an excellent track record for collaboration, care and support.

  Details

  Date posted

  06 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A0465-25-0003

  Job locations

  69 Gorsey Lane

  Wallasey

  Merseyside

  CH44 4AA

  
  

  Job description

  Job responsibilities

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  • Provide general reception and administrative duties as part of a team.

  • Assisting other members of the Practice team as required.
  • Provide a helpful and friendly service to patients.
  • To answer telephones promptly ensuring that all in-coming lines are covered at all times.
  • Processing prescription requests.
  • Dealing with queries.

  Job description

  Job responsibilities

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  • Provide general reception and administrative duties as part of a team.

  • Assisting other members of the Practice team as required.
  • Provide a helpful and friendly service to patients.
  • To answer telephones promptly ensuring that all in-coming lines are covered at all times.
  • Processing prescription requests.
  • Dealing with queries.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Experience

  Essential

  • IT Skills
  • Good Telephone Manner
  • Organisational Skills
  • Time Management

  Desirable

  • Experience of working in a GP Practice
  • EMIS Experience
  • Docman Experience
  • Use of Microsoft Packages/Outlook

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Experience

  Essential

  • IT Skills
  • Good Telephone Manner
  • Organisational Skills
  • Time Management

  Desirable

  • Experience of working in a GP Practice
  • EMIS Experience
  • Docman Experience
  • Use of Microsoft Packages/Outlook

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Somerville Medical Centre

  Address

  69 Gorsey Lane

  Wallasey

  Merseyside

  CH44 4AA

  
  

  Employer's website

  https://somervillemedicalcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Somerville Medical Centre

  Address

  69 Gorsey Lane

  Wallasey

  Merseyside

  CH44 4AA

  
  

  Employer's website

  https://somervillemedicalcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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