• Job Description

  Req#: A0426-24-0012?language=en&page=859&sort=publicationDateDesc

  Job summary

  IJ Healthcare are looking for a confident, enthusiastic team player to join us as medical receptionist.

  You will be first point of contact to both patients and other stakeholders, so good communications skills are essential. Your professional manner will demonstrate the high standards of the practice and the quality of care that is given at IJ Healthcare.

  Main duties of the job

  • To provide high quality reception and administrative support to patients and staff alike.
  • act as first point of contact to both patients and other visitors.
  • checking in patients
  • answering the phone and dealing with queries
  • prescription ordering
  • scanning of post
  • referrals to other services
  • coding onto patient records
  • daily post
  • maintaining accurate patient records
  • registration of new patients, temporary and permanent
  • liaise with other services in the community
  • triage of urgent appointments, ensuring that the patient is seen by the most appropriate clinician
  • ensure that bloods / specimens are correctly bagged and given to the courier

  About us

  IJ Healthcare consists of 2 practices; 1 in Washington and 1 in Sunderland.

  Over the 2 premises, the forward thinking team consists of:

  • 1 GP partner
  • 1 Salaried GP
  • 2 Sessional Locum GPs
  • 1 Practice Manager
  • 1 Practice Nurse
  • 1 Healthcare Assistant
  • 1 Medical Secretary
  • 1 Care Coordinator
  • 5 receptionists

  We all work together. There is flexibility and the chance to work across both practices. Full training and supervision will be given. Training and development are encouraged within the practice. 1 to 1 meetings on a monthly basis, support a healthly work / life balance. Annual appraisals and constant reviewing ensures that everyone on the team is working to their optimised level. Monthly team meetings and sharing of best practice make the running of the 2 surgeries a full team effort.

  Date posted

  21 August 2024

  Pay scheme

  Other

  Salary

  £11.44 an hour This will increase from April due to Minimum wage increase.

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A0426-24-0012

  Job locations

  3 Swiss Cottages

  Vigo Lane

  Washington

  Tyne and Wear

  NE38 9AB

  
  

  Job description

  Job responsibilities

  To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

  Job description

  Job responsibilities

  To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

  Person Specification

  Qualifications

  Essential

  • GCSE Grade A to D in Maths and English

  Experience

  Essential

  • Previous experience working within a healthcare environment is essential as is knowledge of medical terminology. Excellent documentation, communication and IT skills.

  Desirable

  • Knowledge of EMIS Web is desirable but not essential as full training given.
  • UK driving licence is desirable as you may be required to travel between sites.

  Person Specification

  Qualifications

  Essential

  • GCSE Grade A to D in Maths and English

  Experience

  Essential

  • Previous experience working within a healthcare environment is essential as is knowledge of medical terminology. Excellent documentation, communication and IT skills.

  Desirable

  • Knowledge of EMIS Web is desirable but not essential as full training given.
  • UK driving licence is desirable as you may be required to travel between sites.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  I.J Healthcare

  Address

  3 Swiss Cottages

  Vigo Lane

  Washington

  Tyne and Wear

  NE38 9AB

  
  

  Employer's website

  https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  I.J Healthcare

  Address

  3 Swiss Cottages

  Vigo Lane

  Washington

  Tyne and Wear

  NE38 9AB

  
  

  Employer's website

  https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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