• Job Description

  Req#: A3425-25-0003?language=en&page=74&sort=publicationDateDesc

  Job summary

  Previous applicants need not apply.

  We are looking for a (30 Hours) experienced medical receptionist who would like to join our busy and friendly practice.

  Working Monday-Friday with a weekly rota of shifts allocated between the hours of 8-6.30pm.

  The role will include both reception, phone and administrative tasks.

  Main duties of the job

  Administrative and reception work could include some or all of the following:

  • communicate with patients, clinicians and external organisations both face-to-face and via the telephone.

  • Care Co-Ordination

  • Care Navigation

  • Make appointment bookings and respond to a variety of enquires

  • Process prescriptions

  • Open and sort post and take deliveries

  • Scan/copy or file documents/patient notes

  • Receive payments from patients

  • Act as a central point of communication, taking messages and carrying out actions as required

  Offer general support to colleagues/clinicians/patients, as required

  About us

  Our team consists of GP's, ANP, Nurses, Clinical Pharmacist, admin staff, reception staff, secretary, Practice Manager and Deputy Manager.

  The team is hard working and friendly with a 'we can do' attitude.

  Details

  Date posted

  06 June 2025

  Pay scheme

  Other

  Salary

  £12.30 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A3425-25-0003

  Job locations

  Health Care Resource Centre

  Caldwell Road

  Widnes

  Cheshire

  WA8 7GD

  
  

  Job description

  Job responsibilities

  Clerical and receptionist work could include some or all of the following:

  • communicate with patients, clinicians and external organisations both face-to-face and via the telephone.

  • Make appointment bookings and respond to a variety of enquires

  • Process prescriptions

  • Open and sort post and take deliveries

  • Scan/copy or file documents/patient notes

  • Receive payments from patients

  • Act as a central point of communication, taking messages and carrying out actions as required

  Offer general support to colleagues/clinicians/patients, as required

  Job description

  Job responsibilities

  Clerical and receptionist work could include some or all of the following:

  • communicate with patients, clinicians and external organisations both face-to-face and via the telephone.

  • Make appointment bookings and respond to a variety of enquires

  • Process prescriptions

  • Open and sort post and take deliveries

  • Scan/copy or file documents/patient notes

  • Receive payments from patients

  • Act as a central point of communication, taking messages and carrying out actions as required

  Offer general support to colleagues/clinicians/patients, as required

  Person Specification

  Experience

  Essential

  • Good Customer service skills
  • Strong communication skills
  • Able to listen and problem solve
  • Positive working ethic
  • Can work effectively in a busy environment
  • Reliable, flexible and resilient
  • Good team player
  • Computer literate, comfortable with using various software systems on a daily basis
  • Good attention to detail, able to maintain accuracy with data input
  • Able to follow processes to deliver consistent working methods

  Desirable

  • Experience of working in a GP Practice
  • Experience with EMIS clinical system

  Qualifications

  Essential

  • GCSE grade A to C in English and maths

  Desirable

  • NVQ Level 2 administration

  Person Specification

  Experience

  Essential

  • Good Customer service skills
  • Strong communication skills
  • Able to listen and problem solve
  • Positive working ethic
  • Can work effectively in a busy environment
  • Reliable, flexible and resilient
  • Good team player
  • Computer literate, comfortable with using various software systems on a daily basis
  • Good attention to detail, able to maintain accuracy with data input
  • Able to follow processes to deliver consistent working methods

  Desirable

  • Experience of working in a GP Practice
  • Experience with EMIS clinical system

  Qualifications

  Essential

  • GCSE grade A to C in English and maths

  Desirable

  • NVQ Level 2 administration

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Newtown Surgery

  Address

  Health Care Resource Centre

  Caldwell Road

  Widnes

  Cheshire

  WA8 7GD

  
  

  Employer's website

  https://www.newtownsurgerywidnes.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Newtown Surgery

  Address

  Health Care Resource Centre

  Caldwell Road

  Widnes

  Cheshire

  WA8 7GD

  
  

  Employer's website

  https://www.newtownsurgerywidnes.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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