NHS

Medical Receptionist/Admin


PayCompetitive
LocationBirmingham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: B0300-24-0056?language=en&page=92&sort=publicationDateDesc

      Job summary

      This is an important position, most often being the first person that patients have contact with either by phone or face to face.

      You will need to be calm under pressure, able to manage competing demands and a team player.

      Good customer service or previous General Practice experience would definitely be an advantage.

      Main duties of the job

      • Booking patients appointments
      • Calling patients
      • Promoting services available in the practice
      • Signposting
      • Appropriate admin work

      About us

      Millennium Medical Centre is a lively practice based in the community in Weoley Castle. It is forward thinking practice with 2 Partners who are looking for team members to join them.

      Millennium Medical Centre is also part of Our Health Partnership so are able to provide access to an Employee Assistance Progamme, EV Salary Sacrifice scheme and many shop discounts etc. via VIVUP.

      Date posted

      18 November 2024

      Pay scheme

      Other

      Salary

      £8.60 an hour Hourly rate will be national minimum wage for age

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Job share

      Reference number

      B0300-24-0056

      Job locations

      Millennium Medical Centre

      121 Weoley Castle Road

      Birmingham

      B29 5QD


      Job description

      Job responsibilities

      Main duties of the job

      • Booking patients appointments
      • Calling patients
      • Promoting services available in the practice
      • Signposting
      • Appropriate admin work
      Job description

      Job responsibilities

      Main duties of the job

      • Booking patients appointments
      • Calling patients
      • Promoting services available in the practice
      • Signposting
      • Appropriate admin work

      Person Specification

      Qualifications

      Essential

      • GCSE English A to C
      • GCSE Maths A to C
      • (or equivalent)

      Desirable

      • Excellent customer care
      • Primary care experience
      • Reception experience
      • Admin experience

      Experience

      Desirable

      • Experience of working within Primary Care
      • Experience of working on a reception area in a busy environment
      • Experience or qualification in customer care
      Person Specification

      Qualifications

      Essential

      • GCSE English A to C
      • GCSE Maths A to C
      • (or equivalent)

      Desirable

      • Excellent customer care
      • Primary care experience
      • Reception experience
      • Admin experience

      Experience

      Desirable

      • Experience of working within Primary Care
      • Experience of working on a reception area in a busy environment
      • Experience or qualification in customer care

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Our Health Partnership

      Address

      Millennium Medical Centre

      121 Weoley Castle Road

      Birmingham

      B29 5QD


      Employer's website

      https://ourhealthpartnership.com/ (Opens in a new tab)

      Employer details

      Employer name

      Our Health Partnership

      Address

      Millennium Medical Centre

      121 Weoley Castle Road

      Birmingham

      B29 5QD


      Employer's website

      https://ourhealthpartnership.com/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.