This job is now closed
Job Description
- Req#: A3589-25-0007?language=en&page=1039&sort=publicationDateDesc
- Demonstrate and provide information and direction on services available to patients
- Book appointments, both over the phone and face to face
- Create a positive image of the practice
- Welcome and appropriately advise patients of the services within the practice
- Identify and understand patient needs and requirements, through appropriate questioning, in order to signpost them to the appropriate person, in the appropriate place, and in an appropriate time frame
- Willingness to contribute to improving systems and procedures
- Demonstrate and provide information and direction on services available to patients
- Book appointments, both over the phone and face to face
- Create a positive image of the practice
- Welcome and appropriately advise patients of the services within the practice
- Identify and understand patient needs and requirements, through appropriate questioning, in order to signpost them to the appropriate person, in the appropriate place, and in an appropriate time frame
- Willingness to contribute to improving systems and procedures
- Good standard of Education
- Experience of working with the general public
- Experience of working effectively within a team
- Experience of working in a healthcare setting
- Excellent communication skills
- IT skills
- Understand the importance and adhere to strict confidentiality
- Ability to remain calm under pressure
- Good standard of Education
- Experience of working with the general public
- Experience of working effectively within a team
- Experience of working in a healthcare setting
- Excellent communication skills
- IT skills
- Understand the importance and adhere to strict confidentiality
- Ability to remain calm under pressure
Job summary
We are looking for Medical Receptionist to join our friendly reception team.
Experience of working in a healthcare setting would be preferred but full training will be given.
We are looking for the following skills:
Excellent communication and interpersonal skills
Ability to remain calm under pressure
A clear and polite telephone manner
Respectful of patient confidentiality
Ability to work well as part of a team
Main duties of the job
In this essential front-line role at the practice, our Medical Receptionist help patients to access the most appropriate services, book appointments and liaise with patients, Doctors and practice colleagues.
The main responsibilities of the role include:
Assisting and directing patients
Making appointments via telephone and face to face
Dealing with queries and requests for information from patients and clinicians
Advising patients of practice procedures
About us
We are a friendly team of clinical and administrative staff, operating from sites in Hook and Hartley Wintney, providing care to over 18,000 patients.
We offer 6 weeks annual leave plus bank holidays (pro-rata for part-time) and an extra day off for your birthday.
Date posted
17 March 2025
Pay scheme
Other
Salary
£11.54 an hour (increasing to £12.21 per hour from April 25)
Contract
Permanent
Working pattern
Part-time
Reference number
A3589-25-0007
Job locations
Reading Road
Hook
Hampshire
RG27 9ED
The Surgery
1 Chapter Terrace
Hartley Wintney
Hook
Hampshire
RG27 8QJ
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Skills & Abilities
Essential
Qualifications
Essential
Experience
Essential
Desirable
Skills & Abilities
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Whitewater Health
Address
Reading Road
Hook
Hampshire
RG27 9ED
Employer's website
Employer details
Employer name
Whitewater Health
Address
Reading Road
Hook
Hampshire
RG27 9ED
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.