• Job Description

  Req#: 00436220

  Employment Type:

  Full time

  Shift:

  Day Shift

  Description:

  Currently 100% remote position, must be within driving distance of Grand Rapids, MI.

  What does a Medical Records Coordinator do?

  A. Prepares patient charts for upcoming appointments. Makes charts for new patients, verifies appropriate information is in the chart for next day’s appointments or enters information to be part of the patient’s medical record (EMR/paper), and obtains missing information. Converts old charts as applicable. In addition, begins the process of completing forms for patient visit and retrieves tickler file of information (if appointment was made two weeks prior).
  B. Assures appropriate signatures, then logs, files and scans various forms, letters and other communications.
  C. Files or scans charts and medical record documentation in a timely manner and in the appropriate area of the chart to assure that charts are accurate, readily located and available as needed.
  D. Performs release of medical records and obtains necessary signatures. Coordinates medical/legal issues in the release of medical records and stays current on medical/legal issues. Notifies Practice Leader for requests for release of records to facilitate discussion regarding Risk Management. Ensures appropriate charge capture for copying of medical records. Ensures appropriate coordination of medical records being copied by Healthport.
  E. Documents messages accurately, legibly, and completely and then routes to appropriate person.
  F. Responds to all patient interactions professionally with tact, patience, and compassion.
  G. Mails authorization form for release of medical records to patients when requested.
  H. Participates in daily team huddles as requested.
  I. Participates in office quality/performance incentive initiatives.
  J. Performs other related duties as assigned.

  What does a Medical Records Coordinator need?

  Education
  Minimum- High School degree.
  Preferred- Previous medical office training.

  
  Experience:
  Preferred -One year of experience in a medical or physician office. Basic business office and computer skills. Proficient in medical terminology. Knowledge and skills to assess and release protected patient information according to federal and state laws.
  Other Knowledge, Skills and Abilities

  Minimum:

   Effective verbal, written, and interpersonal communication, excellent customer service orientation skills necessary in order to deal effectively with various levels of organizational members, outside customers and community groups. Skills with the ability to comfortably interact with diverse populations.
   Ability to work collaboratively in a team-oriented environment with a strong customer-service orientation.
   Good organizational skills in order to work under time constraints and be able to adapt to medical situations.
   Ability to handle patient and organizational information in a confidential manner.
   Ability to demonstrate competency with a standard desktop and Windows-based computer system, including a basic understanding of email, e-learning, intranet and computer navigation. Ability to use other software as required performing the essential functions of the job.
   Knowledge of general clerical/office procedures with the ability to maintain accurate records.
   Ability to manage competing priorities and work under tight deadlines.
   Must be able to adjust working pace to flow of patients.
   Must be able to type at least 30 adjusted words per minute.

  
  Preferred:
   Proficient/knowledgeable in medical terminology.

  Physical/Mental
  Minimum
   Constant reaching, standing, walking, lifting and bending at waist.
   Frequent computer work.
   Ability to function in our working conditions as listed below.

  Job Description

  What Perks and Benefits Can You Look Forward to?

  • Day-1 Benefits. Low cost benefits, including medical, dental, vision, 403B retirement and more.
  • Paid holidays and generous Paid Time Off (PTO)
    • Up to 18 days of PTO your first year!
  • Day Shift Monday – Friday. No Holidays or Weekends
  • Tuition reimbursement
  • Career Development Services

  Our Commitment to Diversity and Inclusion
  

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

• About the company

  Trinity Health employs about 129,000 colleagues, including 7,500 employed physicians and clinicians. Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs.

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