NHS

Medical Secretary and Admin Assistant


PayCompetitive
LocationOxford/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A0616-25-0002?language=en&page=680&sort=publicationDateDesc

      Job summary

      This is an exciting role where no two days are the same, and would suit a quick learner who can manage their own time well. This role would be working across patient admin and the secretary roles, processing patient requests and sending referrals onwards.

      Working across multiple teams, the ideal candidate would be flexible and well organised in order to ensure they are prioritising the most urgent items and following up on tasks.

      Main duties of the job

      The main duties will be to process incoming tasks and emails from GPs, patients, and 3rd parties and to ensure tasks are completed promptly in the correct timeframe.

      About us

      The Beaumont Elms Practice is looking for an Medical Secretary and Admin Assistant to provide support in running the surgery day-to-day. As an ever-growing practice with around 24,000 patients, we need an extra pair of hands to manage the workload that comes with this! Our friendly team is made up of around 70 people, some of which have worked for 19BS for 30 years!

      The job role is specifically a flexible role which would cover annual leave for the Admin and Secretary teams, as well as to provide support during periods of extra work.

      Details

      Date posted

      30 April 2025

      Pay scheme

      Other

      Salary

      £14 an hour

      Contract

      Permanent

      Working pattern

      Part-time, Flexible working

      Reference number

      A0616-25-0002

      Job locations

      Beaumont Street

      Oxford

      OX1 2NA


      Botley Medical Centre

      Elms Road

      Oxford

      OX29JS


      Job description

      Job responsibilities

      Admin Assistant

      Each day would be different, with tasks from patient admin and the wider admin team. Some tasks include:

      • Running searches for the practice manager
      • Processing incoming emails from patients and 3rd Party Organisation
      • Updating spreadsheets
      • Reviewing patient data
      • Coding on to patient notes
      • Working with the other team to ensure smooth communication

      Secretary Duties

      The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

      • Typing letters, reports and associated documentation as required
      • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
      • Managing all enquiries in an effective manner
      • Maintaining an accurate referrals database
      • Actioning all incoming email
      • Processing calling letters as requested
      • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
      • Inputting data into the patients healthcare records as necessary
      • Processing referrals using the electronic referral system (ERS)
      • Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
      • Managing all administrative queries as necessary
      • Carrying out system searches as requested
      • Maintaining a clean, tidy, effective working area at all times
      • Supporting all clinical staff with general administrative tasks as requested
      Job description

      Job responsibilities

      Admin Assistant

      Each day would be different, with tasks from patient admin and the wider admin team. Some tasks include:

      • Running searches for the practice manager
      • Processing incoming emails from patients and 3rd Party Organisation
      • Updating spreadsheets
      • Reviewing patient data
      • Coding on to patient notes
      • Working with the other team to ensure smooth communication

      Secretary Duties

      The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

      • Typing letters, reports and associated documentation as required
      • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
      • Managing all enquiries in an effective manner
      • Maintaining an accurate referrals database
      • Actioning all incoming email
      • Processing calling letters as requested
      • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
      • Inputting data into the patients healthcare records as necessary
      • Processing referrals using the electronic referral system (ERS)
      • Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
      • Managing all administrative queries as necessary
      • Carrying out system searches as requested
      • Maintaining a clean, tidy, effective working area at all times
      • Supporting all clinical staff with general administrative tasks as requested

      Person Specification

      Qualifications

      Essential

      • MUST have a GCSE grade A - C in English and Maths (or equivalent)

      Experience

      Essential

      • Experience of working in a healthcare setting as a medical secretary
      • Experience of working with the general public

      Desirable

      • Experience within a GP Practice
      • Familiarity with EMIS
      Person Specification

      Qualifications

      Essential

      • MUST have a GCSE grade A - C in English and Maths (or equivalent)

      Experience

      Essential

      • Experience of working in a healthcare setting as a medical secretary
      • Experience of working with the general public

      Desirable

      • Experience within a GP Practice
      • Familiarity with EMIS

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      19 Beaumont St GP Surgery

      Address

      Beaumont Street

      Oxford

      OX1 2NA


      Employer's website

      https://www.19beaumontstreet.com/ (Opens in a new tab)

      Employer details

      Employer name

      19 Beaumont St GP Surgery

      Address

      Beaumont Street

      Oxford

      OX1 2NA


      Employer's website

      https://www.19beaumontstreet.com/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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