• Job Description

  Req#: M0038-25-0739?language=en&page=1076&sort=publicationDateDesc

  Job summary

  Ambrose Avenue Group Practice is thrilled to announce an excellent opportunity for a medical secretary to join our team on a full-time basis. The position is for 37.5 hours per week spread over five days, although part-time applications will also be considered.

  As a medical secretary at Ambrose Avenue Group Practice, you will play a vital role in supporting our GPs and enhancing the care experience for our local community.

  Main duties of the job

  • Provide an efficient and accurate secretarial service to the practice, GPs, and other healthcare professionals. This includes copy typing, letters, reports, patient referrals, meeting minutes, and memorandums, as well as handling telephone calls.
  • Initiate and compose correspondence, both internal and external, in a professional and timely manner.
  • Address patient concerns and complaints calmly and professionally.
  • Undertake administrative tasks related to patient referrals, ensuring accurate maintenance and monitoring of practice records. Assist the practice team with clerical and administrative duties, including reports, process reviews, letter writing, emailing, and scanning as needed.
  • Ensure compliance with practice policies, including equality and diversity, information governance (including Data Protection Legislation), Confidentiality, and Health and Safety.
  • Accurately update and monitor patient records and information systems, both manual and computerized.
  • Resolve a wide variety of patient queries received via telephone, in person, and in writing.
  • Liaise with other healthcare professionals, secretaries, and administration teams to coordinate patient care effectively.

  About us

  Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients.

  We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physio, pharmacists, ANP/NP, care coordinator, social prescriber, health coach, GP assistant and an award-winning team of mental health workers.

  Benefits:

  • A permanent employment contract.
  • A competitive salary with increments based on professional development.
  • Membership in the NHS pension scheme.
  • Support for your personal and professional development.
  • Excellent training and development opportunities.
  • Enjoy an impressive total of 25 days of annual leave, along with eight bank holidays (pro-rata); this increases with your continuous years of service in the NHS. This generous leave policy promotes a healthy work-life balance and rewards your commitment and dedication to the healthcare profession.
  • Bike rack available.
  • Shower facilities.
  • Convenient access to the A12, with routes to London and Ipswich.

  Details

  Date posted

  08 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  28597

  Job locations

  76 Ambrose Avenue

  Colchester

  Essex

  CO3 4LN

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Person Specification

  Experience

  Essential

  • Audio- and touch-typing skills.
  • Strong administrative experience and good organisation skills.
  • Sound knowledge of medical terminology.
  • Excellent general IT skills including MS Office and experience of working with a clinical system.
  • Experience in read-coding and work-flowing clinical documentation.
  • Excellent communication skills.
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task and to work accurately under pressure.
  • Ability to work as part of a team, as well as independently.

  Person Specification

  Experience

  Essential

  • Audio- and touch-typing skills.
  • Strong administrative experience and good organisation skills.
  • Sound knowledge of medical terminology.
  • Excellent general IT skills including MS Office and experience of working with a clinical system.
  • Experience in read-coding and work-flowing clinical documentation.
  • Excellent communication skills.
  • Understanding of the need to maintain confidentiality and data security, at all times.
  • Ability to multi-task and to work accurately under pressure.
  • Ability to work as part of a team, as well as independently.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  76 Ambrose Avenue

  Colchester

  Essex

  CO3 4LN

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  76 Ambrose Avenue

  Colchester

  Essex

  CO3 4LN

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice