• Job Description

  Req#: A1885-25-0022?language=en&page=88&sort=publicationDateDesc

  Job summary

  We are looking for an enthusiastic and self-motivated Medical Secretary to join our practice team.

  The ideal candidate would have experience of using SystmOne, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS.

  You must be accurate, have good communication skills, be a team player, and also be able to work flexibly in the absence of colleagues.

  Main duties of the job

  Main Duties and Responsibilities:

  • Provide comprehensive administrative support to GPs and clinical staff, ensuring smooth day-to-day running of the surgery.

  • Manage patient appointments, including booking, rescheduling, and cancellation via telephone and electronic systems.

  • Maintain and update patient records accurately and confidentially in line with GDPR and NHS guidelines.

  • Prepare and type correspondence, referral letters, and reports for clinical and non-clinical purposes.

  • Receive and direct incoming calls, queries, and messages efficiently, providing excellent customer service to patients and staff.

  • Organise and coordinate meetings, clinics, and training sessions as required.

  • Liaise with external agencies, hospitals, and community services regarding patient referrals and information requests.

  • Ensure confidentiality and data protection policies are strictly adhered to at all times.

  • Undertake general office duties such as filing, photocopying, and stationery management to support team efficiency.

  • Efficiently manage and coordinate the diaries of GPs and clinical staff, scheduling appointments, meetings, and clinics to maximise time and resource utilisation while minimising conflicts.

  About us

  Askern Medical Practice is a well-established GP surgery serving over 13,500 patients across four sites in Conisbrough, Askern, Mexborough, and Denaby, Doncaster. We are committed to delivering high-quality, patient-centered primary care to our diverse community. Our dedicated team of GPs, nurses, and support staff work collaboratively to provide comprehensive healthcare services, ensuring accessibility, continuity, and holistic care. We strive to maintain a welcoming and supportive environment for both patients and staff, embracing innovation and ongoing professional development to meet the evolving needs of our population.

  Details

  Date posted

  01 July 2025

  Pay scheme

  Other

  Salary

  £13 to £13.50 an hour Depending on exp

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A1885-25-0022

  Job locations

  Spa Pool Road

  Askern

  Doncaster

  DN6 0HZ

  
  

  Mexborough Medical Practice

  Alagu Close

  Mexborough

  South Yorkshire

  S64 9AE

  
  

  Church View Surgery

  Church Road

  Denaby Main

  Doncaster

  South Yorkshire

  DN12 4AB

  
  

  Conisbrough Medical Practice

  Gardens Lane

  Conisbrough

  Doncaster

  South Yorkshire

  DN12 3JW

  
  

  Job description

  Job responsibilities

  As a Medical Secretary at Askern Medical Practice, you will play a vital role in supporting clinical staff by managing administrative tasks efficiently to ensure the smooth operation of the surgery. You will be responsible for managing correspondence, patient records, appointment bookings, and diary management, acting as a key point of contact for patients and healthcare professionals.

  Key Responsibilities:

  • Provide comprehensive secretarial and administrative support to GPs and clinical staff across all sites.

  • Manage GP and clinical staff diaries, coordinating appointments, clinics, and meetings effectively.

  • Handle incoming calls, patient enquiries, and correspondence professionally and confidentially.

  • Maintain accurate patient records, ensuring compliance with data protection and NHS guidelines.

  • Prepare, type, and distribute medical correspondence, referrals, and reports.

  • Liaise with hospitals, community services, and external agencies regarding patient care and referrals.

  • Support clinical coding and data entry to assist in audits and performance monitoring.

  • Organise and coordinate meetings, training sessions, and clinical clinics as required.

  • Undertake general office duties including filing, scanning, and managing supplies.

  • Ensure patient confidentiality and adhere to all relevant policies and procedures.

  Job description

  Job responsibilities

  As a Medical Secretary at Askern Medical Practice, you will play a vital role in supporting clinical staff by managing administrative tasks efficiently to ensure the smooth operation of the surgery. You will be responsible for managing correspondence, patient records, appointment bookings, and diary management, acting as a key point of contact for patients and healthcare professionals.

  Key Responsibilities:

  • Provide comprehensive secretarial and administrative support to GPs and clinical staff across all sites.

  • Manage GP and clinical staff diaries, coordinating appointments, clinics, and meetings effectively.

  • Handle incoming calls, patient enquiries, and correspondence professionally and confidentially.

  • Maintain accurate patient records, ensuring compliance with data protection and NHS guidelines.

  • Prepare, type, and distribute medical correspondence, referrals, and reports.

  • Liaise with hospitals, community services, and external agencies regarding patient care and referrals.

  • Support clinical coding and data entry to assist in audits and performance monitoring.

  • Organise and coordinate meetings, training sessions, and clinical clinics as required.

  • Undertake general office duties including filing, scanning, and managing supplies.

  • Ensure patient confidentiality and adhere to all relevant policies and procedures.

  Person Specification

  Experience

  Essential

  • Proven experience in a medical secretary or similar administrative role, preferably within a healthcare setting.
  • Excellent organisational and multitasking skills, with the ability to manage competing priorities.
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Proficient in using clinical IT systems, SystmOne, Microsoft Office, and electronic patient record software.
  • Discretion and understanding of confidentiality and data protection legislation.
  • Ability to work effectively both independently and as part of a multidisciplinary team.
  • Flexible and adaptable approach to work.

  Desirable

  • Experience working within a GP surgery or primary care environment.
  • Knowledge of NHS administrative procedures and clinical coding.
  • Additional qualifications in medical administration or secretarial studies.
  • Familiarity with local health services and community resources.
  • Experience supporting clinical audits and performance monitoring.

  Person Specification

  Experience

  Essential

  • Proven experience in a medical secretary or similar administrative role, preferably within a healthcare setting.
  • Excellent organisational and multitasking skills, with the ability to manage competing priorities.
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Proficient in using clinical IT systems, SystmOne, Microsoft Office, and electronic patient record software.
  • Discretion and understanding of confidentiality and data protection legislation.
  • Ability to work effectively both independently and as part of a multidisciplinary team.
  • Flexible and adaptable approach to work.

  Desirable

  • Experience working within a GP surgery or primary care environment.
  • Knowledge of NHS administrative procedures and clinical coding.
  • Additional qualifications in medical administration or secretarial studies.
  • Familiarity with local health services and community resources.
  • Experience supporting clinical audits and performance monitoring.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  AMP Group Practice

  Address

  Spa Pool Road

  Askern

  Doncaster

  DN6 0HZ

  
  

  Employer's website

  https://www.askernmedicalpractice.co.uk (Opens in a new tab)

  Employer details

  Employer name

  AMP Group Practice

  Address

  Spa Pool Road

  Askern

  Doncaster

  DN6 0HZ

  
  

  Employer's website

  https://www.askernmedicalpractice.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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