• Job Description

  Req#: C9177-25-0191?language=en&page=840&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a Band 3 Medical Secretary to join our Rheumatology Services Medical Secretarial team within the Division of Medicine.

  The role will be to provide administrative support to the Rheumatology Consultants, Infusion Service & nursing team.

  Main duties of the job

  The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team across Monday to Friday. Medical secretarial experience is preferred, but not essential. The ability to type to a high standard and desire to develop and learn new skills and competencies would be expected of the successful candidate.

  The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and able to prioritise a competing workload.

  About us

  We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

  Details

  Date posted

  16 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  177-EMER-7069576

  Job locations

  James Paget University Hospitals NHS Foundation Trust

  Lowestoft Road

  Great Yarmouth

  NR31 6LA

  
  

  Job description

  Job responsibilities

  The successful candidate will be responsible for supporting the team in typing clinics, dealing with telephone queries, managing clinical pathways, booking Infusion appointments, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines and any other admin tasks that are needed. Flexible working may be required in order to meet the needs of the service.

  If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

  Job description

  Job responsibilities

  The successful candidate will be responsible for supporting the team in typing clinics, dealing with telephone queries, managing clinical pathways, booking Infusion appointments, managing and administrating results, dealing with post and supporting the delivery of the RTT targets for the department; in accordance with National and Trust guidelines and any other admin tasks that are needed. Flexible working may be required in order to meet the needs of the service.

  If you are interested in applying for this role, please see the Job Description and Person Specification for further details.

  Person Specification

  Qualifications

  Essential

  • Good general standard of literacy and numeracy

  Desirable

  • Knowledge of medical terminology/AMSPAR qualification
  • Typing qualifications to RSA II or equivalent experience

  Knowledge and Experience

  Essential

  • Previous digital/audio typing experience
  • Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
  • Working knowledge and experience of using NHS systems

  Desirable

  • Secretarial experience in a clinical environment
  • Working knowledge of RTT & pathways

  Skills and Knowledge

  Essential

  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment
  • Ability to input data accurately and efficiently
  • Demonstrate good organisational skills
  • Ability to work on own initiative, prioritise work and consistently meet deadlines
  • Ability to solve problems using analytical and judgemental skills
  • Customer care skills including diplomacy and sensitivity
  • Ability to handle sensitive information without compromising confidentiality or Trust

  Person Specification

  Qualifications

  Essential

  • Good general standard of literacy and numeracy

  Desirable

  • Knowledge of medical terminology/AMSPAR qualification
  • Typing qualifications to RSA II or equivalent experience

  Knowledge and Experience

  Essential

  • Previous digital/audio typing experience
  • Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
  • Working knowledge and experience of using NHS systems

  Desirable

  • Secretarial experience in a clinical environment
  • Working knowledge of RTT & pathways

  Skills and Knowledge

  Essential

  • Excellent verbal and written communication skills
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment
  • Ability to input data accurately and efficiently
  • Demonstrate good organisational skills
  • Ability to work on own initiative, prioritise work and consistently meet deadlines
  • Ability to solve problems using analytical and judgemental skills
  • Customer care skills including diplomacy and sensitivity
  • Ability to handle sensitive information without compromising confidentiality or Trust

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  James Paget University Hospitals NHS Foundation Trust

  Address

  James Paget University Hospitals NHS Foundation Trust

  Lowestoft Road

  Great Yarmouth

  NR31 6LA

  
  

  Employer's website

  https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

  Employer details

  Employer name

  James Paget University Hospitals NHS Foundation Trust

  Address

  James Paget University Hospitals NHS Foundation Trust

  Lowestoft Road

  Great Yarmouth

  NR31 6LA

  
  

  Employer's website

  https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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