• Job Description

  Req#: C9176-24-1467?language=en&page=29&sort=publicationDateDesc

  Job summary

  Join Our Team: Supporting Excellence in Patient Care

  Efficient, responsive and proactive support for our consultants, specialist nurses and medical teams to ensure seamless patient pathways and achieve Trust targets.

  We are looking for an organised and dedicated Medical Secretary to deliver high quality secretarial and administrative support within our specialty department. This role is essential for ensuring smooth patient pathways and supporting our clinical teams in meeting critical Trust targets.

  Summary of Responsibilities:

  • Comprehensive Administrative Support: Provide efficient and thorough medical secretarial services within the specialty, handling all allocated tasks to meet departmental needs.
  • Team Collaboration: Work flexibly across specialty teams, supporting consultants and nurse specialists, and adapting to evolving service demands.
  • Professional Development: Engage in ongoing training as needed to keep up with new developments within the service.

  If you are an adaptable, detail-oriented professional with excellent communication and organisational skills, we welcome you to join our team in a role that is vital to the efficient functioning of our department and the delivery of outstanding patient care.

  Apply now to make a meaningful impact on patient pathways and support our medical teams with dedicated administrative expertise.

  Main duties of the job

  Key Duties Include:

  • Data Management & Validation: Handle e-track queries and validate reports from Information Services.
  • Communication: Manage incoming telephone inquiries, liaising with internal and external stakeholders professionally and promptly.
  • Direct Support to Clinical Staff: Provide essential administrative assistance to consultants and nurse specialists, including diary and appointment management.
  • Supervision of Band 2 Staff: Oversee and supervise Band 2 team members, including performance appraisals (MPAs).
  • Clinic Management: Utilise the Clinician system to schedule or cancel clinics as needed, ensuring optimal clinic utilisation.
  • Email Management: Respond to emails across multiple mailboxes, keeping communication smooth and organised.

  About us

  We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

  As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme;
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • Wellbeing support and activities to promote a healthy work environment;
  • Access to our in-house physiotherapy service;
  • On-site canteens offering subsidised meals;
  • Subsidised staff parking (currently free);
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

  We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

  Date posted

  04 November 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,071 to £25,674 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  176-F-6721675

  Job locations

  Hinchingbrooke Hospital

  Hinchingbrooke Park Road

  Huntingdon

  PE29 6NT

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description and person specification for full details regarding this role.

  Job description

  Job responsibilities

  Please refer to the attached job description and person specification for full details regarding this role.

  Person Specification

  Qualifications

  Essential

  • Qualified to Level 2/GCSE level or equivalent which includes Maths and English

  Desirable

  • RSA II or equivalent typing / word processing qualification
  • NVQ/BTEC Level 2 in Business Administration or Customer Services

  Key Skills/Abilities

  Essential

  • Can demonstrate evidence of good standards of written and verbal communication, and daily interaction with colleagues / members of the public at all levels
  • Evidenced excellent organisational skills experience

  Desirable

  • Competent in the use of MS word / outlook

  Knowledge

  Desirable

  • Understanding of medical terminology
  • Demonstrate evidence of significant experience of customer / patient care relevant to the post

  Experience

  Essential

  • Evidenced significant recent secretarial / admin / office experience

  Desirable

  • Proven experience in communicating with senior Trust staff and colleagues and daily direct interaction with members of the public / patients
  • Recent experience of Trust IT systems - incl MEDWAY, E-track, Scrik / Epro
  • Experience of working in the NHS

  Person Specification

  Qualifications

  Essential

  • Qualified to Level 2/GCSE level or equivalent which includes Maths and English

  Desirable

  • RSA II or equivalent typing / word processing qualification
  • NVQ/BTEC Level 2 in Business Administration or Customer Services

  Key Skills/Abilities

  Essential

  • Can demonstrate evidence of good standards of written and verbal communication, and daily interaction with colleagues / members of the public at all levels
  • Evidenced excellent organisational skills experience

  Desirable

  • Competent in the use of MS word / outlook

  Knowledge

  Desirable

  • Understanding of medical terminology
  • Demonstrate evidence of significant experience of customer / patient care relevant to the post

  Experience

  Essential

  • Evidenced significant recent secretarial / admin / office experience

  Desirable

  • Proven experience in communicating with senior Trust staff and colleagues and daily direct interaction with members of the public / patients
  • Recent experience of Trust IT systems - incl MEDWAY, E-track, Scrik / Epro
  • Experience of working in the NHS

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North West Anglia NHS Foundation Trust

  Address

  Hinchingbrooke Hospital

  Hinchingbrooke Park Road

  Huntingdon

  PE29 6NT

  
  

  Employer's website

  https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North West Anglia NHS Foundation Trust

  Address

  Hinchingbrooke Hospital

  Hinchingbrooke Park Road

  Huntingdon

  PE29 6NT

  
  

  Employer's website

  https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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