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Job Description
- Req#: A4719-25-0000?language=en&page=844&sort=publicationDateDesc
- 2/3 days per week (Monday, Wednesday and one other day during the working week)
- Times - to be agreed (example: 9.00am - 4.30pm)
- Friendly town centre GP practice
- 12,000 patients
- 3 GP partners, 3 salaried GP's, 2 practice nurses and 1 HCA.
- Proficiency in Microsoft Office and general IT skills.
- Ability to prioritise tasks and manage a busy workload.
- Experience handling confidential and sensitive information in compliance with GDPR.
- Excellent written and verbal communication skills.
- Strong attention to detail for accurate data entry and correspondence.
- Previous experience using EMIS Web and audio typing.
- Knowledge of medical terminology to accurately process letters and referrals.
- Experience handling NHS and private referrals.
- Familiarity with Docman for scanning and filing patient documents.
- Experience handling patient queries in a professional and empathetic manner.
- Liaising with hospitals, consultants, and external healthcare providers.
- Dealing with urgent and routine requests efficiently.
- Understanding of NHS procedures, including referrals, medical records, and complaints.
- Awareness of confidentiality, data protection - GDPR, and safeguarding.
- Familiarity with medical insurance reports and legal documentation.
- Experience in customer-facing roles with strong interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Experience collaborating with GPs, nurses, receptionists, and admin staff.
- Problem-solving skills and the ability to remain calm under pressure.
- Medical Secretary qualifications.
- Previous experience in hospital or specialist clinic settings.
- Experience dealing with insurance and medico-legal requests.
- Proficiency in Microsoft Office and general IT skills.
- Ability to prioritise tasks and manage a busy workload.
- Experience handling confidential and sensitive information in compliance with GDPR.
- Excellent written and verbal communication skills.
- Strong attention to detail for accurate data entry and correspondence.
- Previous experience using EMIS Web and audio typing.
- Knowledge of medical terminology to accurately process letters and referrals.
- Experience handling NHS and private referrals.
- Familiarity with Docman for scanning and filing patient documents.
- Experience handling patient queries in a professional and empathetic manner.
- Liaising with hospitals, consultants, and external healthcare providers.
- Dealing with urgent and routine requests efficiently.
- Understanding of NHS procedures, including referrals, medical records, and complaints.
- Awareness of confidentiality, data protection - GDPR, and safeguarding.
- Familiarity with medical insurance reports and legal documentation.
- Experience in customer-facing roles with strong interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Experience collaborating with GPs, nurses, receptionists, and admin staff.
- Problem-solving skills and the ability to remain calm under pressure.
- Medical Secretary qualifications.
- Previous experience in hospital or specialist clinic settings.
- Experience dealing with insurance and medico-legal requests.
Job summary
We are looking for a highly organised, detail oriented Medical Secretary to join our professional and friendly secretarial team.
Main duties of the job
Responsibilities include handling all GP and consultant correspondence, typing letters (audio-typing), processing referrals via e-RS, managing patient queries, liaising with consultants, hospitals and other healthcare providers.
Processing insurance reports, assisting with confidential patient records in compliance with GDPR and NHS standards as well as general administrative support to GP's and the wider team.
Hours
About us
Details
Date posted
17 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
A4719-25-0000
Job locations
The Symons Medical Centre
25 All Saints Avenue
Maidenhead
Berkshire
SL6 6EL
Job descriptionJob description
Job responsibilities
TheMedical Secretaryplays a vital role in ensuring the smooth running of our GP practice by providing high-quality secretarial support . The role involves managing patient correspondence, referrals, and medical records to support efficient clinical care and reporting.
Job responsibilities
TheMedical Secretaryplays a vital role in ensuring the smooth running of our GP practice by providing high-quality secretarial support . The role involves managing patient correspondence, referrals, and medical records to support efficient clinical care and reporting.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Symons Medical Centre
Address
The Symons Medical Centre
25 All Saints Avenue
Maidenhead
Berkshire
SL6 6EL
Employer's website
https://www.thesymonsmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Symons Medical Centre
Address
The Symons Medical Centre
25 All Saints Avenue
Maidenhead
Berkshire
SL6 6EL
Employer's website
https://www.thesymonsmedicalcentre.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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