Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent Including English and Mathematics at grades C/4 or above or equivalent experience
• NVQ/OCR level 3 in a relevant field (Business Manager/Customer Service) or equivalent experience
• Knowledge or qualification in medical terminology.

Desirable

• Educated to A Level standard or equivalent

Experience

Essential

• Relevant experience in an administrative/clerical role within the NHS
• Experience of dealing with patients or members of the public over the telephone Audio typing experience
• Audio typing experience

Desirable

• Experience of working with patient pathways and the 18 week referral to treatment target
• Previous experience of managing a waiting list
• Previous experience of STH Trust data systems

Further Training

Essential

• Clear understanding of patient confidentiality

Desirable

• Awareness of medical records issues e.g. Data Protection.

Special Skills/Aptitudes

Essential

• Good computer and keyboard skills with the ability to use Microsoft packages including Word and Excel.
• Excellent communication and organisational skills
• Assertive and able to work productively with members of staff at all levels
• Accuracy of spelling and grammar

Desirable

• Methodical approach to work
• Accurate when dealing with data

Other Factors

Essential

• Ability to work efficiently on own initiative and as part of a team.
• Ability to work calmly under pressure.
• Evidence of working to tight deadlines.
• Resilient
• Flexible approach to working.
• Being proactive in day-to-day tasks.

Qualifications

Essential

• Educated to GCSE level or equivalent Including English and Mathematics at grades C/4 or above or equivalent experience
• NVQ/OCR level 3 in a relevant field (Business Manager/Customer Service) or equivalent experience
• Knowledge or qualification in medical terminology.

Desirable

• Educated to A Level standard or equivalent

Experience

Essential

• Relevant experience in an administrative/clerical role within the NHS
• Experience of dealing with patients or members of the public over the telephone Audio typing experience
• Audio typing experience

Desirable

• Experience of working with patient pathways and the 18 week referral to treatment target
• Previous experience of managing a waiting list
• Previous experience of STH Trust data systems

Further Training

Essential

• Clear understanding of patient confidentiality

Desirable

• Awareness of medical records issues e.g. Data Protection.

Special Skills/Aptitudes

Essential

• Good computer and keyboard skills with the ability to use Microsoft packages including Word and Excel.
• Excellent communication and organisational skills
• Assertive and able to work productively with members of staff at all levels
• Accuracy of spelling and grammar

Desirable

• Methodical approach to work
• Accurate when dealing with data

Other Factors

Essential

• Ability to work efficiently on own initiative and as part of a team.
• Ability to work calmly under pressure.
• Evidence of working to tight deadlines.
• Resilient
• Flexible approach to working.
• Being proactive in day-to-day tasks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Weston Park Hospital

Whitham Road

Sheffield

S10 2SJ

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)