• Job Description

  Req#: C9425-25-0236?language=en&page=189&sort=publicationDateDesc

  Job summary

  Fixed Term: 12months | 15hrs per week

  An exciting opportunity has arisen to join the Metabolic Bone Secretarial Team within the Medicine Care Group at Sheffield Children's.

  You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, coordinating investigations, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.

  You will be comfortable engaging with others in verbal and written formats, understand patient confidentiality requirements, and be proficient in IT systems and office software.

  If you are conscientious and committed to providing great administrative support, we would love to hear from you!

  Main duties of the job

  Reporting into the Service Coordinator, your responsibilities will include:

  • Provide efficient administrative support to the clinical team

  • Manage incoming mail and action on correspondence

  • Respond to enquiries from patients, GPs, consultants, and external bodies

  • Update patient records, ensuring accuracy

  • Type medical correspondence, clinic letters and medico-legal reports

  • Coordinate investigations and follow-up work for the clinical team, presenting results to clinical staff

  • Help with meetings, including minute-taking and providing administrative support

  • Help prepare medical documents such as discharge summaries and ensure appropriate documentation storage

  • Support inductions for new colleagues, allocate tasks to support staff, and arrange necessary resources like interpreters

  About us

  At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

  We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

  We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

  Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

  As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

  We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

  Details

  Date posted

  13 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year per annum pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time

  Reference number

  425-25-7182648

  Job locations

  Sheffield Children's NHS Foundation Trust

  Western Bank

  Sheffield

  S10 2TH

  
  

  Job description

  Job responsibilities

  For more information on the main responsibilities for this post, please refer to the job description and person specification.

  Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

  Diversity Statement

  At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

  Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

  #LI-Onsite

  Job description

  Job responsibilities

  For more information on the main responsibilities for this post, please refer to the job description and person specification.

  Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

  Diversity Statement

  At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

  Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

  #LI-Onsite

  Person Specification

  Qualifications

  Essential

  • 4 GCSEs Grace C or above including English
  • RSA III Typing / Word Processing or equivalent qualification or experience

  Desirable

  • NVQ2 in Business Administration or equivalent

  Experience

  Essential

  • Audio Typing experience
  • Experience of working in a multi-disciplinary team
  • Experience of working with filing systems
  • Experience of good customer or patient care
  • Experience of working with difference computer software eg email, internet
  • Experience of scheduling /co-ordination of activities and / or resources

  Desirable

  • Medical Secretarial experience
  • Experience with NHS / Healthcare software systems
  • Experience of working with confidential material

  Knowledge and Skills

  Essential

  • Understanding and knowledge of Caldicott and Data Protection Act
  • Good verbal and written communication skills with team / clients / relatives using tact when required
  • Ability to deal with conflict
  • Good time management skills with the ability to work to prioritise work according to deadlines
  • Ability to engage with and motivate others
  • high standard of accuracy
  • Able to work as part of a team and under own initiative
  • Strong analytical skills
  • Ability to establish and maintain effective working relationships

  Desirable

  • Knowledge of medical terminology
  • Understanding of the 18 week Referral to Treatment (RTT) process

  Personal Attributes

  Essential

  • Adaptable to change
  • Attention to detail and accuracy

  Person Specification

  Qualifications

  Essential

  • 4 GCSEs Grace C or above including English
  • RSA III Typing / Word Processing or equivalent qualification or experience

  Desirable

  • NVQ2 in Business Administration or equivalent

  Experience

  Essential

  • Audio Typing experience
  • Experience of working in a multi-disciplinary team
  • Experience of working with filing systems
  • Experience of good customer or patient care
  • Experience of working with difference computer software eg email, internet
  • Experience of scheduling /co-ordination of activities and / or resources

  Desirable

  • Medical Secretarial experience
  • Experience with NHS / Healthcare software systems
  • Experience of working with confidential material

  Knowledge and Skills

  Essential

  • Understanding and knowledge of Caldicott and Data Protection Act
  • Good verbal and written communication skills with team / clients / relatives using tact when required
  • Ability to deal with conflict
  • Good time management skills with the ability to work to prioritise work according to deadlines
  • Ability to engage with and motivate others
  • high standard of accuracy
  • Able to work as part of a team and under own initiative
  • Strong analytical skills
  • Ability to establish and maintain effective working relationships

  Desirable

  • Knowledge of medical terminology
  • Understanding of the 18 week Referral to Treatment (RTT) process

  Personal Attributes

  Essential

  • Adaptable to change
  • Attention to detail and accuracy

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Sheffield Children’s NHS Foundation Trust

  Address

  Sheffield Children's NHS Foundation Trust

  Western Bank

  Sheffield

  S10 2TH

  
  

  Employer's website

  https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Sheffield Children’s NHS Foundation Trust

  Address

  Sheffield Children's NHS Foundation Trust

  Western Bank

  Sheffield

  S10 2TH

  
  

  Employer's website

  https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice