• Job Description

  Req#: A0022-25-0007?language=en&page=723&sort=publicationDateDesc

  Job summary

  Job Summary:

  We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills.

  The candidate would ideally be qualified or have some knowledge of being a medical secretary in a GP Surgery, but the practice would provide training to the right candidate.

  Main duties of the job

  To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner

  Liaise with secondary and primary care colleagues with regards to waiting times and correspondence

  Prepare invoices for private work.

  Send death certificates/cremation paperwork to the coroners office/undertakers.

  To make appointments and bookings as required.

  To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

  To provide flexible cover for members of the secretarial team during periods of sickness and annual leave

  To monitor Practice emails

  Liaise with PCSE

  To register permanent, temporary and deduct patients as required

  Participate in audit where appropriate

  Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care

  Action workflow and tasks

  Action workflow from our website

  To retrieve medical records and assist the completion of medical/insurance records.

  File patient records and correspondence in patient medical records

  To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

  About us

  Probus Surgery is a well-established Primary Care business and are proud to offer the highest standard of patient healthcare. Probus is our main surgery and we do hold clinics at The Merlin Centre and Tregony. We currently have 8 GPs and a great practice team which consists of Paramedics, Nurses, HCAs, Pharmacists, Dispensers, Receptionists and Admin. We currently have over 9000 patients.

  Our Mission Statement:

  To improve health, well-being, and lives of those we care for.

  Details

  Date posted

  30 June 2025

  Pay scheme

  Other

  Salary

  £12 to £12.25 an hour

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  A0022-25-0007

  Job locations

  Tregony Road

  Probus

  Truro

  Cornwall

  TR2 4JZ

  
  

  Job description

  Job responsibilities

  This list is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder and our business needs.

  Job description

  Job responsibilities

  This list is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder and our business needs.

  Person Specification

  Experience

  Essential

  • Exceptional spelling and grammar for typing clinical and administrative letters and other correspondence
  • High level of written and oral communication skills
  • Excellent organisational skills and ability to prioritise work.
  • Ability to maintain strict confidentiality
  • Ability to work flexibly as part of a team and independently

  Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Desirable

  • AMSPAR medical secretarial or equivalent qualification
  • RSA stage 2 typing plus audio typing and text processing or equivalent qualification
  • Experience of working within a GP practice
  • Knowledge of SystmOne clinical system
  • Knowledge of Lexacom
  • High knowledge of medical terminology to accurately type out letters, medical reports, and other documents
  • Computer literacy, including a working knowledge of relevant programs, such as Word and Excel

  Person Specification

  Experience

  Essential

  • Exceptional spelling and grammar for typing clinical and administrative letters and other correspondence
  • High level of written and oral communication skills
  • Excellent organisational skills and ability to prioritise work.
  • Ability to maintain strict confidentiality
  • Ability to work flexibly as part of a team and independently

  Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Desirable

  • AMSPAR medical secretarial or equivalent qualification
  • RSA stage 2 typing plus audio typing and text processing or equivalent qualification
  • Experience of working within a GP practice
  • Knowledge of SystmOne clinical system
  • Knowledge of Lexacom
  • High knowledge of medical terminology to accurately type out letters, medical reports, and other documents
  • Computer literacy, including a working knowledge of relevant programs, such as Word and Excel

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Probus Surgery

  Address

  Tregony Road

  Probus

  Truro

  Cornwall

  TR2 4JZ

  
  

  Employer's website

  https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Probus Surgery

  Address

  Tregony Road

  Probus

  Truro

  Cornwall

  TR2 4JZ

  
  

  Employer's website

  https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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