Job summary

A fantastic opportunity has arisen at London Road Surgery in Wickford for a full-time medical secretary, although we can be flexible to hours for the right applicant. This is an important role in the practice as it requires accuracy and efficiency in managing the requests for referrals and responses from secondary care.

You will work closely with the two other secretaries in the team and as we operate a process driven system, you will be able to contribute to creating and editing the relevant processes to enhance efficiency in the practice.

Main duties of the job

• Typing letters, reports and associated documentation as required.
• Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.
• Managing all enquiries in an effective manner.
• Maintaining an accurate referrals database.
• Actioning all incoming email.
• Processing calling letters as requested.
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records.
• Inputting data into the patients healthcare records as necessary.

About us

London Road Surgery has 14,200 patients and we have modern well-equipped premises, built in 2017, offering an excellent working environment with free car parking. We are close to Wickford High Street and Wickford Station, so commuting by train is an option. Please check our website to view further information. Informal visits are encouraged. We have a Good rating from the recent CQC Inspection in October 2021, and we participate in pilots to enhance patient care. We are active members of the Wickford PCN and lead on the Wellbeing Cafe at the Nevendon Centre starting on 7.5.25.

In addition to your salary, you will be entitled to join the NHS Pension Scheme.