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Job Description
- Req#: A2362-25-0005?language=en&page=874&sort=publicationDateDesc
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting as a Medical Secretary
- Experience with audio typing/dictation
- Excellent communication skills (both written and oral)
- Good set of IT skills including experience with Office 365 and Outlook
- Clear and polite telephone manner
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policies and procedures
- Ability to work under pressure
- Knowledge of clinical IT systems
- Educated to GCSE in Mathematics and English (C or above)
- Medical Terminology Training
- Clinical Coding experience/qualifications
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting as a Medical Secretary
- Experience with audio typing/dictation
- Excellent communication skills (both written and oral)
- Good set of IT skills including experience with Office 365 and Outlook
- Clear and polite telephone manner
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policies and procedures
- Ability to work under pressure
- Knowledge of clinical IT systems
- Educated to GCSE in Mathematics and English (C or above)
- Medical Terminology Training
- Clinical Coding experience/qualifications
Job summary
An exciting vacancy has arisen at The Beeches Medical Practice. We are looking for a motivated and forward thinking Medical Secretary/Administrator to join our expanding team, working on a full time basis (37 hours per week).
The post holder will be responsible for undertaking a wide range of secretarial and administrative duties and will liaise with patients, practice staff and the wider multidisciplinary teams. The post holder may also be contacting secondary care services and should maintain a professional capacity and manner at all times.
Main duties of the job
Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service.
About us
The Beeches Medical Practice is a friendly 4 partner practice. The practice is situated on the south side of Shrewsbury providing medical care for approximately 7,100 people.
In addition to the Partners, the practice has an amazing team that is made up of an Advanced Nurse Practitioner, a Physicians Associate and a nursing team consisting of 4 Practice Nurses and a Healthcare Assistant. We also work closely within our Primary Care Network, offering appointments with First Contact Practitioners, Healthy Lives Advisors and Clinical Pharmacists.
Our lovely administrative team includes the Practice Manager, Operations Manager, Data Quality and IT Lead, Care and Community Co-Ordinator, and a team of 11 Medical Receptionist/Administrators/Dispensers. The practice has strong links with teams of Health Visitors and District Nurses and Community Midwives.
We are a training practice, and all clinicians and staff are very involved in ensuring the trainees gain full experience of all aspects of life in general practice.
Details
Date posted
14 May 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2362-25-0005
Job locations
1 Beeches Road
Bayston Hill
Shrewsbury
Shropshire
SY3 0PF
Job descriptionJob description
Job responsibilities
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Managing all enquiries in an effective manner
d. Maintaining an accurate referrals database
e. Actioning all incoming email
f. Processing letters as requested
g. Scanning patient related documentation and attaching scanned documents to patients healthcare records
h. Inputting data into the patients healthcare records as necessary
i. Processing referrals using the electronic referral system
j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
k. Coding data on the clinical IT system
l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
m. Managing all administrative queries as necessary
n. Carrying out system searches as requested
o. Maintaining a clean, tidy, effective working area at all times
p. Supporting all clinical staff with general administrative tasks as requested
Job responsibilities
The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Typing letters, reports and associated documentation as required
b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
c. Managing all enquiries in an effective manner
d. Maintaining an accurate referrals database
e. Actioning all incoming email
f. Processing letters as requested
g. Scanning patient related documentation and attaching scanned documents to patients healthcare records
h. Inputting data into the patients healthcare records as necessary
i. Processing referrals using the electronic referral system
j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
k. Coding data on the clinical IT system
l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
m. Managing all administrative queries as necessary
n. Carrying out system searches as requested
o. Maintaining a clean, tidy, effective working area at all times
p. Supporting all clinical staff with general administrative tasks as requested
Person SpecificationPerson Specification
Experience
Essential
Desirable
Skills and Qualities
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills and Qualities
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Beeches Medical Practice
Address
1 Beeches Road
Bayston Hill
Shrewsbury
Shropshire
SY3 0PF
Employer's website
https://www.thebeechesmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Beeches Medical Practice
Address
1 Beeches Road
Bayston Hill
Shrewsbury
Shropshire
SY3 0PF
Employer's website
https://www.thebeechesmedicalpractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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