U.S. Department of Defense

Medical Support Assistant (Office Automation)


Pay$40332.00 - $52426.00 / year
LocationEl Paso/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 835022800
      About the Position: This position is located at William Beaumont Army Medical Center, El Paso, Texas.

      This is a Direct Hire Solicitation.

      Duties


      • Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.
      • Enter, manipulate and/or retrieve information and data from automated systems.
      • Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
      • Receive patients and visitors as the initial point of contact, in person or telephonically.
      • Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

      Requirements


      • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
      • A Personnel Security Investigation is required.
      • Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
      • Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
      • Tuberculosis testing is required.
      • This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

      Qualifications


      Who May Apply: US Citizens

      In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

      Basic Requirement for Medical Support Assistant (Office Automation):

      Specialized Experience: One year of specialized experience which includes performing clerical and/or receptionist duties such as receiving patients, scheduling appointments; maintaining charts, files, or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

      OR

      Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

      OR

      Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

      Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.
  • About the company

      The United States Department of Defense is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national security and the United States Armed Forces. The DOD is the largest employer in the world, with over 1.3 million active-duty service members as of 2020. More employees include over 826,000 National Guard and reservists from the armed forces, and over 732,000 civilians bringing the total to over 2.8 million employees. Headquartered at the Pentagon in Arlington, Virginia, just outside Washington, D.C., the DoD's stated mission is to provide "the military forces needed to deter war and ensure our nation's security".