• Job Description

  Req#: E0005-25-0032?language=en&page=51&sort=publicationDateDesc

  Job summary

  This is an exciting opportunity to join our Medical Secretary team. You will be working as part of a team providing high quality audio typing for the department.

  You will be a conscientious and enthusiastic team player with excellent audio typing skills, good organisational and communication skills with a sound typing background.

  You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

  You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

  The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

  You will be responsible for the audio typing of clinical correspondence within specified timescales.

  You will need to be a fast and accurate audio typist with knowledge of medical terminology.

  You will also be able to prioritise your workload with constantly changing demands to meet agreed deadlines.

  You will be able to use your own initiative and respond to queries appropriately.

  Interview Date: 19th and 20th June 2025

  Main duties of the job

  Job Purpose

  To provide Audio Typist Services for Consultants and Practitioners who practice at Spencer Private Hospitals.

  About us

  About Spencer Private Hospitals

  Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce.

  Staff wellbeing is a priority for the organisation with some perks of employment being -

  • Free on-site staff carparking
  • Staff discount for treatments
  • Enrolment into a staff pension scheme
  • Investment in staff training
  • Annual salary increment
  • Additional benefits available in line with our NHS colleagues
  • Local retail discounts

  We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.

  Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding.

  Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.

  Details

  Date posted

  22 May 2025

  Pay scheme

  Other

  Salary

  £25,633.33 to £27,334.40 a year dependent upon qualifications and experience

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working, Home or remote working

  Reference number

  E0005-25-0032

  Job locations

  Units 2 & 4 Almond House

  Betteshanger Country Park

  Betteshanger, Deal

  Kent

  CT14 0EN

  
  

  Spencer Private Hospitals

  William Harvey Hospital, Arundel Unit

  Ashford

  Kent

  TN24 0LZ

  
  

  Spencer Private Hospitals Kent & Canterbury Hospital, Ethelbert Road

  Ethelbert Road

  Canterbury

  Kent

  CT1 3NG

  
  

  Spencer Private Hospitals

  Ramsgate Road

  Margate

  Kent

  CT9 4BG

  
  

  Job description

  Job responsibilities

  SPENCER PRIVATE HOSPITALS

  Job Description

  Job Title: Medical Typist

  Department: Medical Secretary

  Responsible to: Deputy Head of Customer Services

  Accountable to: Head of Commercial and Customer Services

  Job Purpose

  To provide Audio Typist Services for Consultants and Practitioners who practice at Spencer Private Hospitals.

  Key Relationships

  Patients

  Service Users

  Relatives/Friends/Family

  SPH Colleagues

  Consultants

  NHS Colleagues

  GP Practices

  Key Responsibilities

  Financial

  Liaise with patients, consultants, ward clerks and outpatient nurses to ensure the smooth running of clinics and admissions

  Assisting with the full capacity of clinics is achieved to ensure maximum income

  Assist with meeting contractual targets to ensure no loss of income to the company

  Check patient outcomes match the dictation to ensure the Finance Team can bill appropriately

  Business Development

  • Build a quality service for patients and service users

  To participate in the annual review of departmental policies and procedures to ensure that they reflect good practice and to ensure that all requirements are complied with.

  To work towards external ISO9001/2015 and ISO1401/2015 accreditation

  To participate in interdepartmental SLA reviews on an annual and ad hoc basis

  Quality

  • Provide quality and accurate medical audio typist services to Clinicians at all sites using electronic audio dictation facilities

  To work as part of the secretarial team and provide cover for colleagues as and when required across all sites

  To ensure that all local and in-house policies and legal requirements relating to clinical care, GDPR and Health and Safety are complied with

  To act in a discreet, diplomatic and tactful manner at all times

  To ensure that all discharged waiting list patients correspondence is archived and distributed accordingly

  Maintaining a medical record system on the inhouse system

  To provide a choose and book secretarial service to Consultants

  To answer telephone and email enquiries, relay messages and liaise with Consultants, secretaries and departments within the hospital

  To provide a discreet, sympathetic and professional patient service

  Develop in depth service knowledge of Spencer Private Hospitals and offer information about our services to our clients

  Liaise regularly with external service users, ensuring that all contract obligations are met and upheld

  Workforce

  To participate in in-house training sessions and attend meetings and discussions when required

  To maintain a professional service to patients, clinicians and stakeholders at all times

  To meet tight deadlines and work as a team to plan in workloads

  To liaise with internal colleagues and provide updates on patients as required

  Job description

  Job responsibilities

  SPENCER PRIVATE HOSPITALS

  Job Description

  Job Title: Medical Typist

  Department: Medical Secretary

  Responsible to: Deputy Head of Customer Services

  Accountable to: Head of Commercial and Customer Services

  Job Purpose

  To provide Audio Typist Services for Consultants and Practitioners who practice at Spencer Private Hospitals.

  Key Relationships

  Patients

  Service Users

  Relatives/Friends/Family

  SPH Colleagues

  Consultants

  NHS Colleagues

  GP Practices

  Key Responsibilities

  Financial

  Liaise with patients, consultants, ward clerks and outpatient nurses to ensure the smooth running of clinics and admissions

  Assisting with the full capacity of clinics is achieved to ensure maximum income

  Assist with meeting contractual targets to ensure no loss of income to the company

  Check patient outcomes match the dictation to ensure the Finance Team can bill appropriately

  Business Development

  • Build a quality service for patients and service users

  To participate in the annual review of departmental policies and procedures to ensure that they reflect good practice and to ensure that all requirements are complied with.

  To work towards external ISO9001/2015 and ISO1401/2015 accreditation

  To participate in interdepartmental SLA reviews on an annual and ad hoc basis

  Quality

  • Provide quality and accurate medical audio typist services to Clinicians at all sites using electronic audio dictation facilities

  To work as part of the secretarial team and provide cover for colleagues as and when required across all sites

  To ensure that all local and in-house policies and legal requirements relating to clinical care, GDPR and Health and Safety are complied with

  To act in a discreet, diplomatic and tactful manner at all times

  To ensure that all discharged waiting list patients correspondence is archived and distributed accordingly

  Maintaining a medical record system on the inhouse system

  To provide a choose and book secretarial service to Consultants

  To answer telephone and email enquiries, relay messages and liaise with Consultants, secretaries and departments within the hospital

  To provide a discreet, sympathetic and professional patient service

  Develop in depth service knowledge of Spencer Private Hospitals and offer information about our services to our clients

  Liaise regularly with external service users, ensuring that all contract obligations are met and upheld

  Workforce

  To participate in in-house training sessions and attend meetings and discussions when required

  To maintain a professional service to patients, clinicians and stakeholders at all times

  To meet tight deadlines and work as a team to plan in workloads

  To liaise with internal colleagues and provide updates on patients as required

  Person Specification

  Qualifications

  Essential

  • Maths and English (GCSE or equivalent) grade C or above

  Desirable

  • Medical Secretary Qualification

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Other

  Essential

  • Permission to work in the UK
  • Ability to travel between sites

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Experience

  Essential

  • Proven experience working in a medical environment
  • Experience of administrative or secretarial tasks

  Desirable

  • Previously worked in the private healthcare sector

  Personal Attributes

  Essential

  • Outstanding communication skills
  • Polite and confident telephone manner
  • Organised and methodical in approach
  • Able to work under pressure
  • Ability to act on own initiative
  • Self-motivated
  • Effective communicator
  • Good time management ensuring all tasks are achieved
  • Able to meet deadlines
  • Demonstrates the ability to prioritise workload effectively

  Desirable

  • Outgoing personality
  • Flexible approach
  • Previous experience of working in a team

  Person Specification

  Qualifications

  Essential

  • Maths and English (GCSE or equivalent) grade C or above

  Desirable

  • Medical Secretary Qualification

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Other

  Essential

  • Permission to work in the UK
  • Ability to travel between sites

  Skills

  Essential

  • Audio typing
  • Good working knowledge of Word/Excel/Outlook
  • Proven track record of delivering service beyond all expectations

  Desirable

  • Previous experience of health industry software

  Experience

  Essential

  • Proven experience working in a medical environment
  • Experience of administrative or secretarial tasks

  Desirable

  • Previously worked in the private healthcare sector

  Personal Attributes

  Essential

  • Outstanding communication skills
  • Polite and confident telephone manner
  • Organised and methodical in approach
  • Able to work under pressure
  • Ability to act on own initiative
  • Self-motivated
  • Effective communicator
  • Good time management ensuring all tasks are achieved
  • Able to meet deadlines
  • Demonstrates the ability to prioritise workload effectively

  Desirable

  • Outgoing personality
  • Flexible approach
  • Previous experience of working in a team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Spencer Private Hospitals Ltd

  Address

  Units 2 & 4 Almond House

  Betteshanger Country Park

  Betteshanger, Deal

  Kent

  CT14 0EN

  
  

  Employer's website

  https://www.spencerprivatehospitals.com/ (Opens in a new tab)

  Employer details

  Employer name

  Spencer Private Hospitals Ltd

  Address

  Units 2 & 4 Almond House

  Betteshanger Country Park

  Betteshanger, Deal

  Kent

  CT14 0EN

  
  

  Employer's website

  https://www.spencerprivatehospitals.com/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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