• Job Description

  Req#: C9197-25-0674?language=en&page=433&sort=publicationDateDesc

  Job summary

  An opportunity has just become available for the right candidate to join the Haematology Department Secretarial team at the University Hospital, Lewisham as a Medical Typist.

  We are seeking for dedicated, motivated, proactive person to join our team to help us provide high quality care to our service users.

  The post holder will provide administrative and secretarial support to the Haematology medical team and Senior Management Team. The post holder will be able to communicate between external and internal members of staff as well as the public.

  You must enjoy working in a busy environment and be able to prioritise your own workload. You will need good interpersonal skills with the ability to work as part of a team, be IT literate, and able to work well under pressure in a fast-paced environment.

  Main duties of the job

  To act as a central point of information and communication for the clinical team.To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties and specialist work.To act independently ensuring that daily tasks and ongoing workloads are prioritised and completed in agreed timeframes.

  About us

  Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

  Details

  Date posted

  15 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,625 to £25,674 a year Per annum plus HCA pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  197-UT7045

  Job locations

  University Hosptial London

  Lewisham High St

  London

  SE13 6LH

  
  

  Job description

  Job responsibilities

  To assist the team of Medical Secretaries in producing correspondence and reports by the use of audio transcription, including those of a distressing or emotional nature.

  To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.

  To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner, and respecting patient confidentiality at all times.

  To maintain filing systems that facilitate the effective running of the department.

  To cross cover within the team, including periods of absence and high demand.

  To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.

  To open, date stamp and distribute post as requested.

  To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.

  To file investigation results in appropriate health records and draw relevant Medical Secretarys attention to all incoming results as necessary.

  Job description

  Job responsibilities

  To assist the team of Medical Secretaries in producing correspondence and reports by the use of audio transcription, including those of a distressing or emotional nature.

  To provide comprehensive administrative, clerical and audio typing support to Consultants and their teams.

  To deal with all telephone calls relating to the service, ensuring patient focus is maintained and enquiries are handled in a courteous, tactful and prompt manner, and respecting patient confidentiality at all times.

  To maintain filing systems that facilitate the effective running of the department.

  To cross cover within the team, including periods of absence and high demand.

  To take an active role in initiatives to improve the administrative service provided to managers and clinicians, and the service received by patients and their families.

  To open, date stamp and distribute post as requested.

  To manage patient records appropriately, ensuring an up-to-date record is maintained of all case notes returned from the wards and clinics, that patient case notes are available for clinics and appointments and are dispatched to other departments or hospitals as necessary.

  To file investigation results in appropriate health records and draw relevant Medical Secretarys attention to all incoming results as necessary.

  Person Specification

  Qualifications and Training.

  Essential

  • Good standard of education.
  • GCSEs or equivalent.
  • RSA3 Typing/word processing or other recognised qulification or equivalent experience.

  Desirable

  • ECDL
  • AMSPAR or equivalent

  Experience

  Essential

  • Previous experience of working in a busy healthcare environment
  • Computer skills and a willingness to learn new software packages.
  • Audio and copy typewriting skills
  • Experience of managing competing and varied demands.
  • Good telephone manner.

  Desirable

  • Use of Digital dictation systems.

  Knowledge and skills

  Essential

  • Clear handwriting, spelling, grammar & numeracy
  • Ability to use initiative and work unsupervised.
  • To have a systematic and methodical apporach to work with attention to detail.
  • Ability to demonstrate good interpersonal, oral and written communication skills especially when dealing with highly sensitive information and where there are barriers to understanding.
  • Ability to demonstrate good organistional skills and to priortise/manage own workload in a demanding environment.
  • Ability to develop and implement new and existing sytems in the department.
  • Ability to organise meetings, take and distribute minutes.
  • Ability to meet deadlines.
  • Ability to use word, Excel, powerpoint, and Access database software.
  • Ability to use a PC for word processing to a high standard.
  • Ability to use internet/ intranet to gather information for a wider range of uses.

  Personal Qualities.

  Essential

  • Ability to deal tactfully and sympathetically with parents/carers, members of the public and professionals.
  • Ability to demonstrate an understanding and respect for confidentiality.
  • Ability to work closely with team members and external parties.
  • Responsive to change and ideas, adapt to new systems.
  • Ability to work flexibly.
  • Ability to work under pressure.
  • Motivation to participate in personal and professional development programmes.
  • Ability to recognise when to seek support.

  Person Specification

  Qualifications and Training.

  Essential

  • Good standard of education.
  • GCSEs or equivalent.
  • RSA3 Typing/word processing or other recognised qulification or equivalent experience.

  Desirable

  • ECDL
  • AMSPAR or equivalent

  Experience

  Essential

  • Previous experience of working in a busy healthcare environment
  • Computer skills and a willingness to learn new software packages.
  • Audio and copy typewriting skills
  • Experience of managing competing and varied demands.
  • Good telephone manner.

  Desirable

  • Use of Digital dictation systems.

  Knowledge and skills

  Essential

  • Clear handwriting, spelling, grammar & numeracy
  • Ability to use initiative and work unsupervised.
  • To have a systematic and methodical apporach to work with attention to detail.
  • Ability to demonstrate good interpersonal, oral and written communication skills especially when dealing with highly sensitive information and where there are barriers to understanding.
  • Ability to demonstrate good organistional skills and to priortise/manage own workload in a demanding environment.
  • Ability to develop and implement new and existing sytems in the department.
  • Ability to organise meetings, take and distribute minutes.
  • Ability to meet deadlines.
  • Ability to use word, Excel, powerpoint, and Access database software.
  • Ability to use a PC for word processing to a high standard.
  • Ability to use internet/ intranet to gather information for a wider range of uses.

  Personal Qualities.

  Essential

  • Ability to deal tactfully and sympathetically with parents/carers, members of the public and professionals.
  • Ability to demonstrate an understanding and respect for confidentiality.
  • Ability to work closely with team members and external parties.
  • Responsive to change and ideas, adapt to new systems.
  • Ability to work flexibly.
  • Ability to work under pressure.
  • Motivation to participate in personal and professional development programmes.
  • Ability to recognise when to seek support.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Lewisham and Greenwich NHS Trust

  Address

  University Hosptial London

  Lewisham High St

  London

  SE13 6LH

  
  

  Employer's website

  https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Lewisham and Greenwich NHS Trust

  Address

  University Hosptial London

  Lewisham High St

  London

  SE13 6LH

  
  

  Employer's website

  https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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