• Job Description

  Req#: R1416

  At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

  Job Description

  Devoted Health is rapidly expanding and is looking for a Medicare Product Analyst to support driving forward the product development, market implementation and performance management of Medicare Advantage products across the country.

  The Analyst will work closely with Product team colleagues to support the development and execution of Medicare Advantage product strategy and corresponding benefits for assigned Devoted Health markets. The Analyst will be instrumental in the building of plan benefit packages (PBPs), working with the Product Manager and market leadership to balance market competitiveness and financial viability of the portfolio.

  The Analyst will support analysis of market dynamics and creation of data-driven recommendations for market leadership to facilitate strategic decision-making. The Analyst will run analyses that advance the understanding of marketplace trends (consumer, competitor, provider) and contribute to new product assessments and other growth initiatives. In addition, the Analyst will work on product and benefit design during the annual CMS Bid cycle and act as a key member of the regulatory document development team to ensure accurate Evidence of Coverage (EOC), Annual Notice of Change (ANOC), Summary of Benefits (SOB), etc.

  No week or year will be the same in this role, and this is a great opportunity for someone who is curious, data-driven and consumer oriented with an interest in pursuing a product management career. This is a highly visible role with advancement opportunities and strong interpersonal skills are a necessity. The Analyst will be part of a small team working in a fast-paced environment, requiring excellent time management and prioritization skills. This position requires the candidate to have insurance experience, preferably with exposure to insurance products and/or Medicare Advantage.

  Responsibilities will include:

  Product Development: Collaborate with other team members and market teams to develop and support product portfolios, benefits, and programs that drive membership growth, improve member satisfaction, enhance revenue & profitability, etc. for individual, D-SNP, and C-SNP Medicare Advantage plans

  • Play a key role in the annual CMS Bid development in partnership with the Product Managers, ensuring the products are competitive, compliant, accurate, and positioned to achieve market and Devoted goals

  • Develop analysis and presentation materials for key product development sessions with market leadership and key stakeholders

  • Document key decisions throughout the Bid process

  • Contribute to the cross-functional assessment to understand the financial, strategic, and operational implications of new product features under assessment

  • Stay abreast of upcoming demonstrations, program changes, and proposed legislation that will impact product and benefit offerings

  Go-to-Market Implementation: Work cross functionally to execute on the portfolio strategy with customer-facing Devoted Health groups

  • Develop product training and benefit rollout materials for brokers, telesales, and member guides in partnership with market teams

  • Act as a key member of the regulatory document development team to ensure accurate Evidence of Coverage (EOC), Annual Notice of Change (ANOC), Summary of Benefits (SOB), etc.

  • Serve as a subject matter expert for the business during implementation to ensure the benefits are implemented as intended

  Market Analysis : Gather and analyze quantitative and qualitative data and research on existing and potential markets, as well as support the creation of market assessment deliverables

  • Analyze qualitative and quantitative analyses of competitor, consumer, provider, regulatory, and financial information to support the assessment of new product opportunities

  • Dive deep into qualitative and quantitative information from a variety of sources to produce consumer and market insights to drive decision making

  • Monitor competitive and consumer landscape across existing and expansion markets using public and proprietary sources of quantitative and qualitative data to identify and understand emerging trends and business opportunities, e.g., membership trend data, regulatory and financial filings, consumer research

  Desired skills and experience:

  • Bachelor’s degree required

  • 2+ years' experience in the healthcare industry

  • Insurance experience required, with some exposure to Medicare Advantage products preferred

  • Proficiency in Excel and PowerPoint required

  • Strong interpersonal and analytical skills required

  • Consumer-centric mindset required

  Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

  If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

  #LI-BC1
  #LI-Remote
  
  Salary range: $80,000-$90,000

  Our Total Rewards package includes:

  • Employer sponsored health, dental and vision plan with low or no premium

  • Generous paid time off

  • $100 monthly mobile or internet stipend

  • Stock options for all employees

  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

  • Parental leave program

  • 401K program

  • And more....

  *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

  The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

  Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

  As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

• About the company

  We want to make your healthcare easier, more affordable, and a whole lot more caring. And we've got the Medicare Advantage plans to make it happen.

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