• Job Description

  Req#: A3044-25-0005?language=en&page=436&sort=publicationDateDesc

  Job summary

  Bay Medical Group are recruiting for a permanent part time Medicine Coordinator to work as part of the Medicine Management Team.

  Would you like to make a real difference to the health and wellbeing of the local population?

  This role enables the Practice to offer quality patient care, by efficiently and safely dealing with queries regarding medication and directly supporting Bay Medical Group Pharmacist Team to deliver quality implementation and outcomes measures.

  This is a part time vacancy working 27 hours per week. Working pattern for the role is Monday 8:30-17:30, Tuesday 8-13:00, Wednesday 13:00-18:00, Friday 8:30-17:30.

  We are looking for an enthusiastic administrator who has excellent organisational skills, communication skills and knowledge of medication and medical terminology.

  Interviews will be on the 21st July 2025.

  Main duties of the job

  Employees at BMG benefit from:

  • A comprehensive induction which introduces you to Bay Medical Group, how we work and our wonderful staff.
  • The opportunity to develop within the Practice.
  • 25 days annual leave, increasing to 30 days (exclusive of public holidays)
  • Occupational Sick Pay scheme after one year.
  • Access to NHS Pension, Discount and Cycle to Work schemes.
  • Regular wellbeing events such as away days and social outings.

  For further information about the benefits of working for us visit https://www.baymedicalgroup.co.uk/benefits

  We reserve the right to close this vacancy early should we receive enough applications.

  About us

  Bay Medical Group is proud to be the general practice serving the population of Morecambe and Heysham. We operate out of 5 sites and deliver general medical services to c54,000 patients.

  We are fortunate to be a single at scale provider in a distinct geographical area and as such have an establish Primary Care Network (PCN) for Morecambe and Heysham, with Bay Medical Group as the only Practice in the PCN,

  Details

  Date posted

  27 June 2025

  Pay scheme

  Other

  Salary

  £25,028 to £26,690 a year pro rata based on 37.5 hours per week.

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A3044-25-0005

  Job locations

  Heysham Primary Care Centre

  Middleton Way

  Heysham

  Morecambe

  Lancashire

  LA3 2LE

  
  

  York Bridge Surgery

  5 James Street

  Morecambe

  Lancashire

  LA45TE

  
  

  Job description

  Job responsibilities

  MAIN RESPONSIBILITIES:

  Management of Prescribing:

  • Ensure that all requests for repeat prescriptions are actioned, where possible, within two working days.
  • Check that all repeat items requested are due to be issued.
  • Add new medication appropriately in line with protocols
  • Add correct dose instructions to medication and change quantities accordingly.
  • Liaise with local pharmacists re medication queries.
  • Investigate and where appropriate resolve any patient non-compliance (requests for drugs that are unusually early or show that an item is not being used regularly).
  • Investigate & resolve any requests for non-repeated medication.
  • Update any drug data in patient computer records.
  • Ensure information from hospital discharge/ outpatient letters is input in computer records.
  • Communicate with or task Patient Advisors/ District Nurses/ Long Term Conditions team regarding any requests from secondary care for follow-up interventions.
  • Liaise with consultants, secretaries, Crisis Team, CPNs, Social Services and other Health care workers as required
  • Monitor the discontinuation of medications & make appropriate recommended changes (search for patients, alter medication, inform patients).
  • Rationalise patients medication e.g. initiate generic savings.
  • Able to allocate and re-allocate workload, tasks and staff if required to meet service requirements.
  • To work accurately and speedily to ensure deadlines.
  • To support service improvement programmes and audit/ monitoring of these service improvements to improve patient safety.
  • To be able to work flexibly to cover holidays and sickness absences.

  • Facilitate integration of all staff e.g. show new Patient Advisors/ admin team members the role of the MMT.
  • To complete all tasks of the Medicines Management Officers when required.

  Medicines co-ordination

  • Support the practice in the delivery of the ICBs strategic medicines management plan.
  • To work with Primary Care Pharmacists on projects relating to the Medicines Optimisation LES and Quality & Outcomes Framework (QOF).
  • To undertake practice-based ICB project work under the direction of the Medicines Co-ordinators Scheme Lead, to ensure cost savings on the prescribing budget.
  • To help the Medicines Optimisation Team with any searches, data collection and letter production required for prescribing changes.
  • Identify patients who would be suitable for electronic repeat dispensing and Medicines Use Reviews (MURs).
  • Promote better use of medicines by developing and improving patient information.
  • Attend relevant courses & training events.
  • Effective use of EMIS to monitor specific medication.

  Communication

  The post holder will:

  be empathetic to each patients situation to ensure effective communication and to prevent conflict.

  • share and disseminate information within the rules of confidentiality/ GDPR

  apply skills and techniques (verbal and non-verbal) to resolve conflict and anger

  deal with telephone enquiries and using their knowledge and experience to answer queries where possible or pass it on to a pharmacist/ clinician.

  Training and development

  The postholder will:

  take an active part in learning/ development, attending those courses and seminars, which are deemed necessary by the manager.

  identify development needs for their own learning and share these with manager

  provide help and guidance to others (e.g. MMO) to support their development or to help them complete their work requirements effectively

  assist in training and assessment activities within the team, including training MMOs.

  take part in an annual and mid-year performance review.

  Job description

  Job responsibilities

  MAIN RESPONSIBILITIES:

  Management of Prescribing:

  • Ensure that all requests for repeat prescriptions are actioned, where possible, within two working days.
  • Check that all repeat items requested are due to be issued.
  • Add new medication appropriately in line with protocols
  • Add correct dose instructions to medication and change quantities accordingly.
  • Liaise with local pharmacists re medication queries.
  • Investigate and where appropriate resolve any patient non-compliance (requests for drugs that are unusually early or show that an item is not being used regularly).
  • Investigate & resolve any requests for non-repeated medication.
  • Update any drug data in patient computer records.
  • Ensure information from hospital discharge/ outpatient letters is input in computer records.
  • Communicate with or task Patient Advisors/ District Nurses/ Long Term Conditions team regarding any requests from secondary care for follow-up interventions.
  • Liaise with consultants, secretaries, Crisis Team, CPNs, Social Services and other Health care workers as required
  • Monitor the discontinuation of medications & make appropriate recommended changes (search for patients, alter medication, inform patients).
  • Rationalise patients medication e.g. initiate generic savings.
  • Able to allocate and re-allocate workload, tasks and staff if required to meet service requirements.
  • To work accurately and speedily to ensure deadlines.
  • To support service improvement programmes and audit/ monitoring of these service improvements to improve patient safety.
  • To be able to work flexibly to cover holidays and sickness absences.

  • Facilitate integration of all staff e.g. show new Patient Advisors/ admin team members the role of the MMT.
  • To complete all tasks of the Medicines Management Officers when required.

  Medicines co-ordination

  • Support the practice in the delivery of the ICBs strategic medicines management plan.
  • To work with Primary Care Pharmacists on projects relating to the Medicines Optimisation LES and Quality & Outcomes Framework (QOF).
  • To undertake practice-based ICB project work under the direction of the Medicines Co-ordinators Scheme Lead, to ensure cost savings on the prescribing budget.
  • To help the Medicines Optimisation Team with any searches, data collection and letter production required for prescribing changes.
  • Identify patients who would be suitable for electronic repeat dispensing and Medicines Use Reviews (MURs).
  • Promote better use of medicines by developing and improving patient information.
  • Attend relevant courses & training events.
  • Effective use of EMIS to monitor specific medication.

  Communication

  The post holder will:

  be empathetic to each patients situation to ensure effective communication and to prevent conflict.

  • share and disseminate information within the rules of confidentiality/ GDPR

  apply skills and techniques (verbal and non-verbal) to resolve conflict and anger

  deal with telephone enquiries and using their knowledge and experience to answer queries where possible or pass it on to a pharmacist/ clinician.

  Training and development

  The postholder will:

  take an active part in learning/ development, attending those courses and seminars, which are deemed necessary by the manager.

  identify development needs for their own learning and share these with manager

  provide help and guidance to others (e.g. MMO) to support their development or to help them complete their work requirements effectively

  assist in training and assessment activities within the team, including training MMOs.

  take part in an annual and mid-year performance review.

  Person Specification

  Characteristics

  Essential

  • Focussed on delivering a quality service.
  • Enquiring approach.
  • Genuine interest in medicines management in Primary Care.
  • Be motivated, adaptable and able to work well in an environment of change.
  • Team orientated.
  • Can function under pressure.
  • Confident with delegated responsibility.
  • Good attendance/ time keeping record.
  • Physically able to undertake the responsibilities of the role.
  • Presentable and tidy appearance.

  Experience

  Essential

  • Practical experience of customer service.
  • Knowledge of medication & medical terminology.
  • Proficient knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Demonstrate an understanding of confidentiality and data protection.

  Desirable

  • Experience of developing others.
  • Issuing repeat prescriptions to protocol.
  • Employment in Primary or Secondary Care organisations.
  • Data collection and searches.

  Skills

  Essential

  • Excellent communication skills (written and oral).
  • Advanced keyboard skills for regular use of computer systems.
  • Able to work comfortably with delegated responsibilities.
  • Problem solving skills.
  • Ability to use own judgement and common sense.
  • Computer literate, advanced use of Microsoft packages.
  • Good management and prioritisation of workload with ability to multi-task.
  • Able to work well under pressure and to deadlines.
  • Ability to work without direct supervision.
  • Ability to work well in a team.
  • Confidence, tact, diplomacy and emotional intelligence.
  • Able to demonstrate integrity, common sense and good judgement.
  • Able to work with established systems.
  • Initiative, flexibility and adaptability.
  • Accurate and thorough approach.

  Desirable

  • Use of EMIS system.

  Qualifications

  Essential

  • Good standard of education including pass in GCSE English Language and maths

  Desirable

  • NVQ level 2 Pharmacy Dispensing.

  Person Specification

  Characteristics

  Essential

  • Focussed on delivering a quality service.
  • Enquiring approach.
  • Genuine interest in medicines management in Primary Care.
  • Be motivated, adaptable and able to work well in an environment of change.
  • Team orientated.
  • Can function under pressure.
  • Confident with delegated responsibility.
  • Good attendance/ time keeping record.
  • Physically able to undertake the responsibilities of the role.
  • Presentable and tidy appearance.

  Experience

  Essential

  • Practical experience of customer service.
  • Knowledge of medication & medical terminology.
  • Proficient knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Demonstrate an understanding of confidentiality and data protection.

  Desirable

  • Experience of developing others.
  • Issuing repeat prescriptions to protocol.
  • Employment in Primary or Secondary Care organisations.
  • Data collection and searches.

  Skills

  Essential

  • Excellent communication skills (written and oral).
  • Advanced keyboard skills for regular use of computer systems.
  • Able to work comfortably with delegated responsibilities.
  • Problem solving skills.
  • Ability to use own judgement and common sense.
  • Computer literate, advanced use of Microsoft packages.
  • Good management and prioritisation of workload with ability to multi-task.
  • Able to work well under pressure and to deadlines.
  • Ability to work without direct supervision.
  • Ability to work well in a team.
  • Confidence, tact, diplomacy and emotional intelligence.
  • Able to demonstrate integrity, common sense and good judgement.
  • Able to work with established systems.
  • Initiative, flexibility and adaptability.
  • Accurate and thorough approach.

  Desirable

  • Use of EMIS system.

  Qualifications

  Essential

  • Good standard of education including pass in GCSE English Language and maths

  Desirable

  • NVQ level 2 Pharmacy Dispensing.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Bay Medical Group

  Address

  Heysham Primary Care Centre

  Middleton Way

  Heysham

  Morecambe

  Lancashire

  LA3 2LE

  
  

  Employer's website

  https://www.baymedicalgroup.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Bay Medical Group

  Address

  Heysham Primary Care Centre

  Middleton Way

  Heysham

  Morecambe

  Lancashire

  LA3 2LE

  
  

  Employer's website

  https://www.baymedicalgroup.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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