NHS

Medicine Optimisation Co-ordinator


PayCompetitive
LocationPreston/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A1816-25-0002?language=en&page=123&sort=publicationDateDesc

      Job summary

      The current team consists of four pharmacists and one technician. The team have proven they are instrumental in supporting general practice and therefore we are looking to recruit further staff to support this increasing area of work.

      The successful candidate will provide support to the pharmacy teams, address medicine management systems across for the practice, support initiatives for best value for money, audit and support the IIF contract requirements around medicines and ensure safe prescribing systems and timely monitoring and management of high-risk medicines.

      This is an exciting opportunity to join a supported innovative forward thinking team.

      The practice is a large busy practice with around 25,000 patients. We are looking for an experienced prescription clerk / medicine optimisation clerk to join our busy team. The successful candidate will have exception orgnisational skills with attention to detail.Problem solving on a day to day basis around issues relating to your work, you will also enjoy working closely as a team to achieve objectives and ensure that your prescribing team workload is managed in a timely manner

      Main duties of the job

      Duties will include coordinating and preparing repeat prescriptions for our patients, data entry onto patient records, and liaising with patients and community pharmacies.

      Participation in the ICB Medicine optimisation initiative and attending relevant training events to support the delivery of the ICB contract

      Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

      Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternatives.

      Expedite urgent prescriptions to help ensure a safe and responsive service for our patients.

      Respond to enquiries from patients and pharmacies in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face to face and maintain precise records of the communications.

      Nursing home prescriptions along with the monitoring prescription requests.

      Processing of Appliance/wound care requests.

      Action any new guidelines from LMMG/ICB. RAG drug requests.

      Analyse prescription data to produce reports, audit practice prescribing procedures such as repeat prescribing and interpret audit information in order to advise practices on improving prescribing policies and procedures.

      About us

      The practice is led by proactive GP's committed to training and education. The post-holder will be part of a supportive pharmacy team which is expanding its remit and workforce

      The practice has over 25,000 patients across 3 sites in the Preston locality, has a range of clinical skill mix many with specialist interests. The practice is training practice and supports placements for medical students, pre-registration pharmacists, foundation year doctors and specialist interest doctors.

      Details

      Date posted

      23 May 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      A1816-25-0002

      Job locations

      Cottam Lane Surgery

      Cottam Lane

      Preston

      Lancashire

      PR2 1JR


      Park View Surgery

      Ribblesdale Place

      Preston

      PR1 3NA


      Geoffrey Street Health Centre

      Geoffrey Street

      Preston

      PR15NE


      Job description

      Job responsibilities

      This role provides support to our Clinicians in the receipt and preparation of repeat prescriptions for our patients and works very closely with Pharmacy and Administrative teams. You will be the main point of contact for enquiries about prescriptions from patients and community pharmacies. As the main contact for this enquiries, a good telephone manner and excellent communication skills are essential.

      Key tasks and responsibilities will include; managing telephone enquiries and dealing with patients

      Promptly, managing repeat prescription requests and generating computerised prescription requests

      Key Tasks & Responsibilities

      Duties will include coordinating and preparing repeat prescriptions for our patients, data entry onto patient records, and liaising with patients and community pharmacies. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels

      Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.

      Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

      Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions.

      Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternatives.

      Expedite urgent prescriptions to help ensure a safe and responsive service for our patients.

      Respond to enquiries from patients and pharmacies in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face to face and maintain precise records of the communications.

      Provide an efficient administration service as part of a team to ensure the smooth running of the prescription support to our clinicians.

      Ensure you are keeping patient information updated and that patient information is secure and kept confidential at all times.

      Bring any queries to the attention of the relevant clinician, to include under and over usage.

      Build good working relationships with local pharmacies to help enable our prescription service.

      Create tasks and assist clinicians in managing document workflow relating to prescriptions.

      Escalate any problems to practice manager.

      Provide regular support for members of the Administration & Reception team

      Undertake training as requested to support safe and effective services for the practice.

      Determine accuracy of both hospital and GP prescriptions with regard to medication

      Provide independent information to patients with regard to medicines management and through assessment initiate further support/input from other healthcare professionals where appropriate

      Work with the partners to develop medicines guidelines and policies and deliver training and education on prescribing and therapeutics in general practice

      Implement procedural and service changes relating to prescribing to GP practice staff to ensure best practice is adopted in accordance with local guidelines and legislation

      Ensure the provision and distribution of information to the primary healthcare team including GPs, practice managers, practice and district nurses, local community pharmacists and their patients as necessary

      To link into local clinical governance structures to report on risk management issues relating to the prescribing process

      To establish and maintain an effective working relationship with practice staff and other healthcare professionals in order to influence prescribing behaviour according to local ICB policy

      To support the surgery in the planning and delivery of medicines management services

      Disseminating prescribing information to clinicians signposting to LMMG website guidelines

      Managing 7 day prescriptions and monthly trays

      Prescribing info e.g. Prescribing Tips - cascading info to relevant people and Auditing information that has been cascaded/changed protocol to check compliance

      Planned events to advertise and promote within surgery

      Meetings with management team on regular basis to discuss current work and suggest new ideas and whats working or not working

      Housekeeping sitters, alignment, dose instructions

      Job description

      Job responsibilities

      This role provides support to our Clinicians in the receipt and preparation of repeat prescriptions for our patients and works very closely with Pharmacy and Administrative teams. You will be the main point of contact for enquiries about prescriptions from patients and community pharmacies. As the main contact for this enquiries, a good telephone manner and excellent communication skills are essential.

      Key tasks and responsibilities will include; managing telephone enquiries and dealing with patients

      Promptly, managing repeat prescription requests and generating computerised prescription requests

      Key Tasks & Responsibilities

      Duties will include coordinating and preparing repeat prescriptions for our patients, data entry onto patient records, and liaising with patients and community pharmacies. The tasks and responsibilities to be undertaken may include any or all of the items in the following lists, dependent on current and evolving practice workload and staffing levels

      Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.

      Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

      Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions.

      Liaise with pharmacies on the supply of prescribed drugs, alert clinicians of any supply issues and forward information on the recommended alternatives.

      Expedite urgent prescriptions to help ensure a safe and responsive service for our patients.

      Respond to enquiries from patients and pharmacies in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face to face and maintain precise records of the communications.

      Provide an efficient administration service as part of a team to ensure the smooth running of the prescription support to our clinicians.

      Ensure you are keeping patient information updated and that patient information is secure and kept confidential at all times.

      Bring any queries to the attention of the relevant clinician, to include under and over usage.

      Build good working relationships with local pharmacies to help enable our prescription service.

      Create tasks and assist clinicians in managing document workflow relating to prescriptions.

      Escalate any problems to practice manager.

      Provide regular support for members of the Administration & Reception team

      Undertake training as requested to support safe and effective services for the practice.

      Determine accuracy of both hospital and GP prescriptions with regard to medication

      Provide independent information to patients with regard to medicines management and through assessment initiate further support/input from other healthcare professionals where appropriate

      Work with the partners to develop medicines guidelines and policies and deliver training and education on prescribing and therapeutics in general practice

      Implement procedural and service changes relating to prescribing to GP practice staff to ensure best practice is adopted in accordance with local guidelines and legislation

      Ensure the provision and distribution of information to the primary healthcare team including GPs, practice managers, practice and district nurses, local community pharmacists and their patients as necessary

      To link into local clinical governance structures to report on risk management issues relating to the prescribing process

      To establish and maintain an effective working relationship with practice staff and other healthcare professionals in order to influence prescribing behaviour according to local ICB policy

      To support the surgery in the planning and delivery of medicines management services

      Disseminating prescribing information to clinicians signposting to LMMG website guidelines

      Managing 7 day prescriptions and monthly trays

      Prescribing info e.g. Prescribing Tips - cascading info to relevant people and Auditing information that has been cascaded/changed protocol to check compliance

      Planned events to advertise and promote within surgery

      Meetings with management team on regular basis to discuss current work and suggest new ideas and whats working or not working

      Housekeeping sitters, alignment, dose instructions

      Person Specification

      Qualifications

      Essential

      • Evidence of continued professional development
      • DBS Closure
      • GCSE or equilvalent at A*-C/9-4 including mathematics, English language, science and one other subject

      Desirable

      • Experience of working with prescriptions in a GP setting
      Person Specification

      Qualifications

      Essential

      • Evidence of continued professional development
      • DBS Closure
      • GCSE or equilvalent at A*-C/9-4 including mathematics, English language, science and one other subject

      Desirable

      • Experience of working with prescriptions in a GP setting

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      Park Medical Practice

      Address

      Cottam Lane Surgery

      Cottam Lane

      Preston

      Lancashire

      PR2 1JR


      Employer's website

      https://parkmedicalpractice.com/ (Opens in a new tab)

      Employer details

      Employer name

      Park Medical Practice

      Address

      Cottam Lane Surgery

      Cottam Lane

      Preston

      Lancashire

      PR2 1JR


      Employer's website

      https://parkmedicalpractice.com/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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