NHS
Medicines Management Support Administrator
This job is now closed
Job Description
- Req#: A5359-25-0003?language=en&page=499&sort=publicationDateDesc
- GCSE grade A to C in English and Maths
- Experience of customer service
- Experience of working in Primary Care/GP Practice
- Good communication skills
- EMIS Web experience
- GCSE grade A to C in English and Maths
- Experience of customer service
- Experience of working in Primary Care/GP Practice
- Good communication skills
- EMIS Web experience
Job summary
*Please note this advert may close sooner due to high demand*
To issue practice prescriptions safely and efficiently in accordance with practice prescribing protocols
To generate repeat prescription requests received through different modes, including written requests from patients, letter and online within 48 hours of request
To generate patient requests for new prescription items not on their repeats list by tasking the appropriate clinician
To check if medication reviews/blood tests/BP are needed before issuing prescriptions and take appropriate action
To ensure correct protocols are followed regarding the ordering and tracking of controlled drug requests
To monitor high risk drug prescriptions and paperwork to ensure compliance with protocols
To deal with general enquiries to and from patients regarding their medication
To identify potential over-ordering/over-use of medication and flag up with a clinician
To check and respond regularly to tasks, emails, and notifications
To be the frontline in dealing with requests for medication from patients, patient carers, pharmacies, district nurses, practice GPs, community staff, secondary care colleagues
Further information is detailed in the job description.
Main duties of the job
Please see attached job description for more information on the role of medicines management support administrator.
About us
SAVILLE MEDICAL GROUP is a large and friendly Practice in the centre of Newcastle with a branch surgery at Newbiggin Hall.
We care for approximately 42,500 patients with a high proportion of students in the City Centre and a more typical population in the branch surgery. The workforce consists of 7 GP Partners, 24 Salaried GPs and an extensive Nursing team. In addition, we have a medicines management team including 3 Clinical Pharmacists and over 40 skilled staff members.
We also offer an expanding wellbeing team of 11 staff members with experience in mental health, dementia, children's charities, homelessness, substance misuse, domestic abuse and any patient who struggles to engage with services and needs more support than GPs alone can provide.
Our Primary Care Network is led by one of our GP Partners and Practice Manager enabling us to collaborate with numerous key partners including the CCG, Newcastle Hospital Trust, LMC and our Federation. This helps the practice to remain highly proactive in integrating the latest healthcare policy and digital systems, which makes every day challenging and rewarding.
Details
Date posted
20 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A5359-25-0003
Job locations
7 Saville Place
Newcastle upon Tyne
Tyne and Wear
NE1 8DQ
Job descriptionJob description
Job responsibilities
The job description is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Job responsibilities
The job description is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Saville Medical Group
Address
7 Saville Place
Newcastle upon Tyne
Tyne and Wear
NE1 8DQ
Employer's website
Employer details
Employer name
Saville Medical Group
Address
7 Saville Place
Newcastle upon Tyne
Tyne and Wear
NE1 8DQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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