• Job Description

  Req#: 575417

  With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

  NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our nearly 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

  A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

  Position Purpose:

  A member of the Partner Engagement and Member Services (PEMS) team, the Member Engagement Analyst supports the retention and growth of our membership base by collecting and analyzing data on member companies and the industry to aid in identifying and developing new opportunities, including potential new members, products, and markets.

  Work Arrangement and Description:

  This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in-person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures.

  Competencies/Duties:

  • Identifies and develops potential target markets and prospective members through research, analysis, and liaison with PEMS team.
  • Supports the development of new product and service solutions by collecting and analyzing data appropriate to concept screening and pilot study evaluations.
  • Researches industry publications for relevant information, identifying trends, activities, and behaviors to inform strategies and decisions.
  • Proactively identifies risks that could impact the stability of its member companies and NICB revenue streams.
  • Ensures timely production and flow of information among all department team members and cross-functional teams.
  • Collects, analyzes, and formats member-specific performance data to ensure accuracy, including but not limited to premium data, estimated assessments, Member Activity Report (MAR) data, etc.
  • Monitors and forecasts industry trends and developments to drive growth, development, and increased engagement.
  • Other duties as assigned.

  Position Requirements/Abilities:

  • Ability to interface successfully with a wide variety of people.
  • Ability to work independently under pressure.
  • Good written, verbal, business communication, analytical and decision-making skills.
  • Detail-oriented
  • Advanced Excel proficiency, including formulas, pivot tables and macros.
  • Ability to effectively administer the CRM Membership Database.

  Education, Work Experience, Licensure:

  • Bachelor’s degree required.
  • Knowledge of the P&C industry a plus.
  • Proficiency in MS Office and basic computer applications (Excel and Power Point is required).
  • Working knowledge of research resources and techniques, especially those available via the Internet.

  Supervisory Responsibilities:

  This position has no direct reports.

  Contacts:

  • All levels of employees within NICB, especially with peers and mid-level management.
  • Member companies and prospective member companies.
  • External sources of insurance industry data.

  Salary Range and Statement:

  This is a nonexempt position and the hourly rate range is $25.42 to $31.41 per hour which calculates to approximately $49,572 to $61,251 annually. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training. NICB HR can share more about the specific salary range for your geographic location during the hiring process.

  Benefits:

  Our benefits are unparalleled! NICB offers employees a comprehensive benefits package, an attractive 401(k) plan and generous paid time off. For more information, visit https://www.nicb.org/about-nicb/careers.

  The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the NICB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

• About the company

  For over 100 years the National Insurance Crime Bureau (NICB) has been the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime and is the only organization in the United States that convenes the coll...

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