Employer Industry: Credit Union

Why consider this job opportunity:
- Salary up to $24.40 per hour
- Comprehensive healthcare coverage, with 100% of premiums paid for you and your dependent children
- 401(k) retirement savings plan with employer match up to 6%
- Generous paid time off, including 11 holidays and paid community volunteering opportunities
- Support for professional growth through tuition reimbursement and student loan repayment assistance
- Positive work environment promoting personal and professional development

What to Expect (Job Responsibilities):
- Provide exceptional service by responding to member inquiries and resolving basic problems in a contact center environment
- Educate members on products and services to enhance their financial wellbeing and cross-sell Credit Union services
- Participate in team meetings and activities to achieve specific goals and share best practices
- Handle inquiries and requests from members through various communication channels, including phone and online platforms
- Demonstrate knowledge of regulatory requirements and ensure compliance with relevant regulations

What is Required (Qualifications):
- High school diploma or GED
- 1 to 12 months of related experience or similar experience in customer service
- Strong communication skills, both written and verbal
- Ability to work collaboratively in a team environment
- Knowledge of banking regulations and policies, particularly the Bank Secrecy Act (BSA) and US Patriot Act

How to Stand Out (Preferred Qualifications):
- Experience in a credit union or banking environment
- Familiarity with financial products and services
- Strong problem-solving skills and attention to detail
- Ability to adapt to a fast-paced work environment
- Commitment to providing excellent customer service

#CreditUnion #CustomerService #CareerGrowth #HealthcareBenefits #DiversityAndInclusion

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