Prime Therapeutics
Member Service Specialist (Seasonal) - Starting at 18.50 - Remote
This job is now closed
Job Description
- Req#: R-14796
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary starting at $18.50 per hour
- Opportunities for career advancement and growth within the organization
- Work remotely with a structured schedule
- Comprehensive benefits including medical, dental, and vision insurance, paid time off, and 401k match
- All necessary equipment provided and shipped directly to your home
- Supportive work environment focused on customer service skills development
What to Expect (Job Responsibilities):
- Answer incoming calls and emails from members, pharmacies, and doctor’s offices regarding medication and benefits inquiries
- Investigate and resolve member inquiries in a timely manner or escalate to the appropriate team member
- Adhere to and reinforce departmental standard operating procedures and training guidelines specific to HIPAA
- Participate in a structured training program lasting 6 to 8 weeks
- Perform additional duties as assigned
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1 year of customer service experience
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- Ability to adhere to a pre-determined schedule including planned breaks
- Strong communication skills with a focus on professionalism and empathy
How to Stand Out (Preferred Qualifications):
- Call center experience, preferably in the healthcare industry
- Experience working from home (remote)
- Fluency in Spanish
- Strong PC skills with the ability to navigate multiple software systems
- Ability to multitask effectively
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #EqualOpportunityEmployer
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
We build relationships. It’s how we make medicine more affordable, help our members be healthier and keep costs down.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.