WellDyne
Member Services Representative I - Remote
This job is now closed
Job Description
- Req#: 480971
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $45,000
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within Florida
- Supportive and collaborative work environment
- Chance to enhance member satisfaction with WellDyne
- Excellent customer interaction skills required
What to Expect (Job Responsibilities):
- Respond in a prompt, professional, and courteous manner to member questions regarding placement of an order and/or the status of an order
- Provide basic level of customer support; referring complex issues or questions to appropriate support staff
- Use computer to access member records and process orders
- Handle difficult people and problems professionally
- Trained in processing, orders and inquires for general or specific queues
What is Required (Qualifications):
- High School Diploma or equivalent required
- One year experience in customer service call center environment highly preferred
- PBM or healthcare industry experience desired
- Positive attitude with excellent customer service mindset
- Computer proficiency to navigate required databases and operate in required software packages
How to Stand Out (Preferred Qualifications):
- Post High School or specialized training a plus
- Strong attention to detail
- Ability to work under pressure
- Strong interpersonal skills
- Creative problem solver and effective at conflict resolution
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
WellDyne’s bold approach, backed by 25 years of PBM experience, helps make medications more affordable, effective and accessible to the people who need them.
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