• Job Description

  Req#: 23249

  Oak View Group

  Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

  Position Summary

  The Membership Sales Coordinator will play an integral part on the Membership Sales Team supporting project work and goals. Creating remarkable experiences for our Prospective Club Members and Club Members alike. The Sales Coordinator communicates ClubLife through all channels, and take care of Member and Prospect's needs as it relates to referrals and sales.

  This role pays an hourly rate of $16.00-$22.00.

  Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

  This position will remain open until August 15, 2025.

  About the Venue

  We are not just Bears fans around here—we are fans of the city of Waco, and together with our members, we're doing big things to connect with and uplift the local community we call home.

  Baylor Club Members are enthusiastic about giving back to the city of Waco. In addition to many member-driven initiatives throughout the year, we are proud to partner with several local organizations to provide help to our neighbors in need. The epicenter of Waco, Texas's civic, social, and business communities with panoramic views of McLane Stadium and downtown over the Brazos River. Baylor Club brings the best and brightest of university alumni and Waco community leaders together to work.

  Responsibilities

  • Coordinate and distribute emails to Prospective Members.
  • Set up for Member check for Prospecting Events.
  • Event set up of décor or warm welcomes.
  • Social Media Management.
  • Update in Club marketing i.e., Posters, table tents, enplug etc.
  • Support in completion of New Member data entry and follow-up.
  • Define Magic Moments and execute within the Club.
  • Write personalized postcards to invite prospective members to events.
  • Function as the Club representative on various Member committees.
  • Assist Director with Sales Tours and Follow Up.
  • Assist in planning and facilitating prospective events both in and out of the Club.
  • Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal.
  • Conduct ourselves professionally and respectfully.
  • Work safely.
  • Attend daily line-up and participate as requested.
  • Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards.
  • We are open, flexible, and adaptable to take care of our Members and Guest changing needs.
  • Understand service recovery procedures for Member/Guests.
  • Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible.
  • We are ready to assume different responsibilities as needed and requested as an essential part of our jobs.

  Qualifications

  • Minimum of one-year experience in hospitality business or a similar role.
  • Service oriented mindset making every guest feel valued.
  • Strong communication skills verbal, written, phone, text, and social media communications.
  • Work well under pressure, coordinating multiple tasks at any given time.
  • Strong organizational skills and attention to detail.
  • Positive phone demeanor.
  • Advanced working with Microsoft Office suite, including Word, Outlook, and Excel.
  • Positive attitude and be willing to work as part of a team.

  Strengthened by our Differences. United to Make a Difference

  At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

  Equal Opportunity Employer

  Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

• About the company

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